280797 - Touchpad scroll inoperative on synaptics touchpad with updated drivers

Status: RESOLVED DUPLICATE of bug 228764

(Firefox :: General, defect)

Description

[josh_lawless]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 StumbleUpon/1.999
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 StumbleUpon/1.999

On any page in which vertical scrolling is possible (i.e., any page with a
vertical scrollbar), the scroll function of the Synaptics Touchpad on my
Satellite 5105-S701 is non-functioning.  The scrolling works in every other
program in the windows environment, including internet explorer, all office
programs, notepad, and file explorer windows.  An icon appears beneath the mouse
pointer, which appears to be a miniaturized scrollbar with up and down buttons
and a small slider over which the mouse pointer is centered.  This icon appears
in internet explorer as well, the difference being that, in internet explorer,
the scrolling commences as I move my fingertip up and down the right side of the
touchpad.  In firefox, no scrolling or mouse motion occurs once this icon
appears.  This problem did not occur until I updated my synaptics touchpad
driver from v7.5.7.0 to v7.12.7.0.  I have tried uninstalling and reinstalling
firefox, uninstalling and reinstalling the touchpad driver (and hardware, from
devmgmt.msc), and changing any number of options regarding scrolling in the
synaptics driver panel and the firefox options (auto-scrolling, smooth scrolling).


Reproducible: Always

Steps to Reproduce:
1.  Open firefox
2.  Browse to webpage with vertical scrollbar (or resize window to force
scrollbar to appear)
3.  Attempt to use virtual scroll function of touchpad (slide fingertip up and
down on right-most surface of touchpad)

Actual Results:  
Above-described icon appears, no scrolling occurs.


Expected Results:  
Scrolled the webpage vertically.


A similar problem occurs with the horizontal scrolling feature of the touchpad,
the only difference being that the above-described icon never appears, and the
mouse acts as if there was no horizontal scrollbar on the page (mouse pointer
continues to move normally, as opposed to freezing in place as occurs when
vertical scrolling attempted)

Comment 1

[Matthias Versen [:Matti]]

Please search before you file a bug. (used search term "synaptics" and found
duped bugs))



*** This bug has been marked as a duplicate of 228764 ***