280930 - I tried to create an account to view my power bill and received a page/form with several error messages: Error: Return Method is required for WebLogin, Error: Return URL is required for WebLogin and Error: Application Id is required for WebLogin

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[Hoa Johnson]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

I have a snap shot of the page and results.  If you email me, I can send it to you.

I tried to create an account to view my power bill.  In Firefox, I get to the
submit point after filling out several forms, but it did not look and feel like
a webservices form.  Anyway, the result was the same each time:

Error: Return Method is required for WebLogin
Error: Return URL is required for WebLogin
Error: Application Id is required for WebLogin

Thinking it was something I did wrong, I tried it in IE6 and it worked fine. 
Then, I went back and tried it again in Firefox with the same result as the
original attempt.

Reproducible: Always

Steps to Reproduce:
1. www.alabamapower.com
2. select e-bill link
3. select login link
4. select create new account
5. create username and password and click submit
6. fill out personal info (very minimal required) and click submit
7. create secret question and answer and click submit
Actual Results:  
8. voila, error returned

Error: Return Method is required for WebLogin
Error: Return URL is required for WebLogin
Error: Application Id is required for WebLogin

Expected Results:  
Should have created my account and taken me to a login screen to view and/or pay
my bill.

It does not crash, but the process is incomplete.  Not so sure, but the site
might be built specifically for IE and NetScape.  I have not tried any other
browsers but Firefox and IE.

Comment 1

[Nickolay_Ponomarev]

Looks like they don't support Mozilla/Firefox yet. Se also bug 228625.

Comment 2

[Nickolay_Ponomarev]

Actually could you contact them and ask if they support Firefox?

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.