Closed
Bug 280980
Opened 19 years ago
Closed 19 years ago
File that downloads not recognized as application by OSX (appears as excel file)
Categories
(Webtools :: Bouncer, defect, P1)
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: dellantonio, Assigned: morgamic)
References
Details
(Whiteboard: Code complete 11/23, Deploying ~11/25)
User-Agent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC) Build Identifier: When I click on the download link for Firefox OSX, the name of the downloaded file is "download.mozilla.org" -- it opens as a text document. I tried this a couple of times. Thanks! Reproducible: Always
Comment 1•19 years ago
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Have you tried opening it with Disk Utility/Disk Copy? It sounds to me like it's just a misnamed .dmg file.
Comment 2•19 years ago
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WFM - you might want to try one of the mirrors http://www.mozilla.org/mirrors.html it is possible that you got redirected to a bad one.
Assignee: bugs → kveton
Component: Installer → FTP: Mirrors
Product: Firefox → mozilla.org
QA Contact: bugzilla → myk
Whiteboard: DUPEME
Version: unspecified → other
Comment 3•19 years ago
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There are mirrors that are offering dmg files as text/plain. It's been on my list to inspect all mirrors to find the offending ones and send a general notice letting them know they're misconfigured.
Comment 4•19 years ago
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Scott, if you'd prefer to take this task off my plate, have at it. Otherwise, feel free to reassign this bug to me.
Comment 5•19 years ago
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The following sites were broken: AOL - Virginia2 - (us) => http://64.12.168.21/pub/mozilla.org Artfiles.org (de) => http://www.artfiles.org/mozilla.org Cloud9.net (us) => http://mirrors.cloud9.net/pub/mozilla/ Cygnal.ca => http://mozilla.mirror.cygnal.ca Etf.gb.ac.yu => http://mirror.etf.bg.ac.yu/mozilla ftp.chg.ru => http://ftp.chg.ru/pub/WWW/mozilla ftp.cnnet.upr.edu (Puerto Rico) => http://mozilla.cnnet.upr.edu Hoobly.com (us) => http://mozilla.mirrors.hoobly.com Mirrorspace.org (de) => http://www.mirrorspace.org/mozilla Pacific.net.au => http://mozilla.mirror.pacific.net.au Rediris.es => http://sunsite.rediris.es/pub/mozilla.org Skynet.be => http://mozilla.mirrors.skynet.be/pub/ftp.mozilla.org Speednetwork.de => http://mirrors.speednetwork.de/mozilla.org Sunsite.icm.edu.pl => http://sunsite.icm.edu.pl/pub/mozilla I've updated the mirror sentry to check for the mime-type of text/plain on OSX downloads and then disable those mirrors that have the problem. When v2.0 bouncer comes out we can actually notify folks but for now we should be okay.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → FIXED
Comment 6•19 years ago
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Oh mama! :) Thanks Scott!
Comment 7•19 years ago
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reopening, we got complaints from European users about it in the last few days, we checked it with IE 5.2.3 this morning and indeed the bug is back.
Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
Updated•19 years ago
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Status: UNCONFIRMED → NEW
Ever confirmed: true
Comment 8•19 years ago
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*** Bug 287747 has been marked as a duplicate of this bug. ***
Comment 9•19 years ago
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*** Bug 284786 has been marked as a duplicate of this bug. ***
Updated•19 years ago
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Assignee: kveton → morgamic
Component: FTP: Mirrors → Bouncer
Product: mozilla.org → Webtools
QA Contact: myk → kveton
Comment 10•19 years ago
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This appears to be a problem with the sentry script that is supposed to be screening the mirrors to make sure they have the file and are serving it as the right type. It appears that sites which actually don't have the file aren't being removed from the pool, which results in a text/html file containing the error message if your browser isn't smart enough to catch it.
Comment 11•19 years ago
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*** Bug 303155 has been marked as a duplicate of this bug. ***
Comment 12•19 years ago
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(In reply to comment #10) > It appears that sites which actually don't have the file aren't > being removed from the pool, which results in a text/html file containing the > error message if your browser isn't smart enough to catch it. We're seeing a lot of people with this problem in the forums. They're not ending up with HTML files, they're ending up with "download.mozilla.org", which, renamed to .dmg, work just fine.
Comment 13•19 years ago
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*** Bug 311407 has been marked as a duplicate of this bug. ***
Comment 14•19 years ago
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*** Bug 312754 has been marked as a duplicate of this bug. ***
Comment 15•19 years ago
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*** Bug 312754 has been marked as a duplicate of this bug. ***
Comment 16•19 years ago
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*** Bug 316622 has been marked as a duplicate of this bug. ***
Comment 17•19 years ago
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*** Bug 300846 has been marked as a duplicate of this bug. ***
Comment 18•19 years ago
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*** Bug 301933 has been marked as a duplicate of this bug. ***
Comment 19•19 years ago
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*** Bug 287942 has been marked as a duplicate of this bug. ***
Updated•19 years ago
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Summary: File that downloads not recognized as application by OSX → File that downloads not recognized as application by OSX (appears as excel file)
Whiteboard: DUPEME
Comment 20•19 years ago
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*** Bug 289346 has been marked as a duplicate of this bug. ***
Comment 21•19 years ago
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The "installer is an excel file" problem seems to be an issue common to people using IE on the mac.
Comment 22•19 years ago
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*** Bug 316773 has been marked as a duplicate of this bug. ***
Assignee | ||
Comment 23•19 years ago
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This could be the result of sentry runs taking to long to complete. Scott requested an admin_disable function a couple of weeks ago (for both versions) for outdated products/versions in order to shorten Sentry's runtime. A shorter runtime should improve Sentry's ability to catch and disable improper MacOSX mime-types before they get hit by anyone, and we can use some existing scripts to figure out which mirrors are having this problem so they can be contacted.
Status: NEW → ASSIGNED
Priority: -- → P1
Whiteboard: Will resolve by 11/17
Assignee | ||
Comment 24•19 years ago
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Code is complete, will push this into production after I've done some more testing on the Mime-Type scripts. Sorry for the delay.
Whiteboard: Will resolve by 11/17 → Code complete 11/23, Deploying ~11/25
Assignee | ||
Comment 25•19 years ago
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Sentry was updated to only accept only application/x-apple-diskimage instead of that _and_ application/octet-stream. So any OSX files with any mime-type instead of application/x-apple-diskimage will be disabled. Are there still files being offered incorrectly?
Status: ASSIGNED → RESOLVED
Closed: 19 years ago → 19 years ago
Resolution: --- → FIXED
Updated•18 years ago
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QA Contact: kveton → bouncer
Comment 27•17 years ago
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(In reply to comment #2) > WFM - you might want to try one of the mirrors > http://www.mozilla.org/mirrors.html it is possible that you got redirected to a > bad one.
Comment 28•17 years ago
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(In reply to comment #0) > User-Agent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC) > Build Identifier: > > When I click on the download link for Firefox OSX, the name of the downloaded file is > "download.mozilla.org" -- it opens as a text document. I tried this a couple of times. > > Thanks! > > Reproducible: Always
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Description
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