281051 - unable to send right user and password

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[lordofmibs]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

(Sorry for my english!) When I go to login mask, i put the "codice titolare" and
"codice segreto" but after confirm a pop-up alert me that they are wrong. If i
do the same thing whit Internet Explorer this not happen. I exclude that the two
codes are wrong becouse i try a lot.

Reproducible: Always

Steps to Reproduce:
1.Go to http://www.sanpaolo.com
2.Click on yellow login (on top-left)
3.Put the right "codice titolare" and "codice segreto"

Actual Results:  
Also the codes are right the system doesn't accept them

Expected Results:  
Go in to the internet banking system

Comment 1

[Robert Wukich]

I reviewed this site and being that Italian is not my primary language, I cannot
do much with it. Also the fact that I do not have a username and password for
this site either.  Perhaps if you provide a screen capture of the problem to
give some insight. 

1. Try to log into the site
2. When the error that you mention pops up, hit the 'ctrl' and 'prtscr' buttons
and that will provide a screen capture.
3. Attach it here so we can see a little better what you are experiencing. 

- Waterhead

Comment 2

[lordofmibs]

(In reply to comment #1)
> I reviewed this site and being that Italian is not my primary language, I cannot
> do much with it. Also the fact that I do not have a username and password for
> this site either.  Perhaps if you provide a screen capture of the problem to
> give some insight. 
> 
> 1. Try to log into the site
> 2. When the error that you mention pops up, hit the 'ctrl' and 'prtscr' buttons
> and that will provide a screen capture.
> 3. Attach it here so we can see a little better what you are experiencing. 
> 
> - Waterhead


Is this reply the correct mode to "talk" to you? Sorry for my english, but
Italian is my primary language. I hope that in a hour i can send you same screen
capture. Send i them as attachment in bugzilla? Thanks

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.