281070 - Thunderbird 1.0 crashes on Startup

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[Stephan Zeissler]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de-DE; rv:1.7.5) Gecko/20041108 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de-DE; rv:1.7.5) Gecko/20041108 Firefox/1.0

Hi,

When i start my thunderbird under winxp it crashes immediatly with no error message.
Sometimes it works but i could not find any difference to the times where it
crashes.



Reproducible: Always

Steps to Reproduce:
1. Start Thunderbird via shortcut link


Actual Results:  
It crashes.

Expected Results:  
See the Inbox / Application

Is there a way to enable logging oder something like that?

Comment 1

[Frank Wein [:mcsmurf]]

(In reply to comment #0)
> Is there a way to enable logging oder something like that?

Does a Talkback window appear? If yes, please send a Talkback report and report
the Talkback id here in the bug.

Comment 2

[Stephan Zeissler]

In the past it occured and i send in the report, but now it don't appear any longer.

Is there a way to search in the talk back reports ?

Comment 3

[Stephan Zeissler]

Hi,

i noticed today that if i have no network i can start thunderbird normally.
Will remove the configuration data from my profile folder and check if the
problem is located there.

regards,
 stephan

Comment 4

[Frank Wein [:mcsmurf]]

(In reply to comment #3)
> Hi,
> 
> i noticed today that if i have no network i can start thunderbird normally.
> Will remove the configuration data from my profile folder and check if the
> problem is located there.

Any progress with a new profile?
How do you connect to the internet btw? Via dial-up or via network (LAN)?

Comment 5

[Stephan Zeissler]

Well, for my total confusion it works today fine.
Further i simply forgot to test the removing of the configuration folder :(

If this will happen again, i will try the configuration folder and update this bug.

Thanks for your help anyway.
Greetings,
Stephan Zeissler