User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Hello Andrew Bekes, I am sorry to read that you are having difficulty with the "Print this page" function in EasyWeb. The "Print this page" function pulls the printer choice from the print option in your browser. If you're using a browser that has not been tested to function in EasyWeb, then you may experience problems and unpredictable behaviour. From the information contained in your letter, you are currently using Firefox. I regret that Firefox is currently not a supported browser. I recommend that you verify that your printer appears in your print dialogue box by accessing the print function from the "File" menu while in EasyWeb. If your printer is set up accordingly, then you are most likely encountering an incompatibility with Firefox. As result, please use your Internet Explorer browser for the 'Print This Page' option. If you require further assistance, please do not hesitate to write us again or you can contact EasyLine at 1-866-222-3456, 24 hours a day. Please press '5' after the authentication process to be directed to the appropriate area. I hope this information is helpful. Thank you for writing. Warm Regards, Nancy Fletcher Internet Correspondence Representative _____________________________________________________________ TD Canada Trust 1-866-222-3456 http://www.tdcanadatrust.com Email: firstname.lastname@example.org TDD (Telephone Device for the Deaf) 1-800-361-1180 This email is directed to, and intended for the exclusive use of, the addressee indicated above. TD Canada Trust endeavours to provide accurate and up-to-date information relating to its products and services. However, please note that rates, fees and information are subject to change. 1eti To: email@example.com cc: Subject: Printing userDate: 02/03/2005 userTime: 19:20:13 EST userName: Andrew Bekes userEmail: firstname.lastname@example.org userIP: 18.104.22.168 userBrowser: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 userResolution: unknown userColor: unknown userOrigin: https://www.tdcanadatrust.com/servlet/com.td.infosite.servlet.InfositeServlet userCategory: EASYWEB userTopic: TECHNICAL userSubTopic: userSubject: Printing userMessage: I tried print this page while viewing my sav account. I was not able to print using my FireFox Internet broswer. I can do a general print, but NOT print this page Reproducible: Always Steps to Reproduce: 1. Select Print this page on the account screeen 2. Goes off into neverland 3. Explorer works fine Expected Results: Software should come up with the print window and then click to print. You will lose and TD Bank CUstomer in Canada over this one, since we can't print from the Bank website. Good luck ... i like your product
Assignee: gerv → english-us
Component: Reporting/Charting → English US
Product: Bugzilla → Tech Evangelism
QA Contact: default-qa → english-us
http://www.mozilla.org/projects/tech-evangelism/site/procedures.html#file-new Reporter, when you file a TE bug, please follow the reporting guidelines at the URL above. e.g., fill in the URL box, and conform the summary line to item 10 there.
THis print situtation is only reachable from inside easyweb. YOu need an account. Maybe you can talk to TD Easyweb to get you an account. I cannot demonstrate it otherwise.
Summary: Can not use "Print this page" feature in TD Bank's Easyweb Site → tdcanadatrust.com - Can not use "Print this page" feature in TD Bank's Easyweb Site
*** This bug has been marked as a duplicate of 191878 ***
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → DUPLICATE
Product: Tech Evangelism → Tech Evangelism Graveyard
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