User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 I closed Thunderbird and disconnected the internet which led to the computer automatically restarting itself. When restarted there was a fatal error message. Nothing seemed wrong so I closed the message (contained lists of numbers). When I opened Thunderbird it prompted me to set up an account - there is no sign of exisitng account information - I have 4 email accounts. I have lost complex message filtering for many discussion groups and saved emails that were very important. I have also lost the address book which I was extensively working on a few hours ago. I tried doing a system restore to a few days previous but it made no difference so I undid the restore. Reproducible: Didn't try Steps to Reproduce: 1. There is nothing to reproduce as it is all gone. I don't want to set it all up again in case I lose it again. 2. 3. Actual Results: N/A Expected Results: Should have opened with all exisiting data, settings and saved messages. Approximately 2 days ago I downloaded a theme which is no longer there. I have just found this in the Event Viewer: Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 8/02/2005 Time: 9:21:10 AM User: N/A Computer: THOMMO Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x00000001, 0xf53d19f0, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini020805-01.dmp. _____________________________________ This is the following entry: Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 8/02/2005 Time: 9:21:25 AM User: N/A Computer: THOMMO Description: Error code 1000008e, parameter1 c0000005, parameter2 00000001, parameter3 f53d19f0, parameter4 00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 38 1000008 0020: 65 20 20 50 61 72 61 6d e Param 0028: 65 74 65 72 73 20 63 30 eters c0 0030: 30 30 30 30 30 35 2c 20 000005, 0038: 30 30 30 30 30 30 30 31 00000001 0040: 2c 20 66 35 33 64 31 39 , f53d19 0048: 66 30 2c 20 30 30 30 30 f0, 0000 0050: 30 30 30 30 0000
ugh, I wonder if you had a system crash. Anyway, using the file system explorer, search for Inbox.msf - that should find your user profile directories. I bet that your data is all there, just in a profile that's not used anymore...
This is an automated message, with ID "auto-resolve01". This bug has had no comments for a long time. Statistically, we have found that bug reports that have not been confirmed by a second user after three months are highly unlikely to be the source of a fix to the code. While your input is very important to us, our resources are limited and so we are asking for your help in focussing our efforts. If you can still reproduce this problem in the latest version of the product (see below for how to obtain a copy) or, for feature requests, if it's not present in the latest version and you still believe we should implement it, please visit the URL of this bug (given at the top of this mail) and add a comment to that effect, giving more reproduction information if you have it. If it is not a problem any longer, you need take no action. If this bug is not changed in any way in the next two weeks, it will be automatically resolved. Thank you for your help in this matter. The latest beta releases can be obtained from: Firefox: http://www.mozilla.org/projects/firefox/ Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html Seamonkey: http://www.mozilla.org/projects/seamonkey/
This bug has been automatically resolved after a period of inactivity (see above comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → EXPIRED
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