281479 - Novice - failure of GIF to load, other, similar, reports not helpful

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[bobsyoungbro]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0


http://www.realtor.com/FindHome/HomeMap.asp?lnksrc=00025&snum=7&locallnk=yes&frm=byzip&mnbed=0&mnbath=0&mnprice=0&mxprice=99999999&js=off&pgnum=1&fid=so&mnsqft=&mls=xmls&areaid=16112&typ=1%2C+2%2C+3%2C+4%2C+5%2C+6%2C+7&poe=realtor&zp=16112&sbint=&vtsort=&sid=043123F42709C&snumxlid=1042350067
No map-gif loaded. Can be "saved as", or "Viewed".
Works under Netscape 7, but not Firefox. 
Went to "Mapquest" - exact same problem.

Reproducible: Always

Steps to Reproduce:
1.Put an address in http://www.mapquest.com/
2.
3.

Actual Results:  
No map picture shown.

Expected Results:  
Shown a map.

I'm a novice; did nothingn but install Firefox ... made no changes at all. 
I do not have anti-ad software running (as some have mentioned in other reports).

Comment 1

[Kevin Brosnan]

WFM - Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b) Gecko/20050206
Firefox/1.0+

Make sure that Tools --> Options --> Web Features --> "Load images" is checked
and "for the originating web site only" is unchecked.

Make sure that any extensions that might cause images not to load are disabled.
Tools --> extensions --> right click on extensions such as AdBlock and choose
disable. Restart Firefox and see if the issue still exists.

Comment 2

[Kevin Brosnan]

Email from [e-mail]

"Make sure that Tools --> Options --> Web Features --> "Load images" is checked
and "for the originating web site only" is unchecked.
 
>>>>>>>>>>>>>>This fixed it<<<<<<<<<
Thanks"

In the future if you need help use the following links. 
http://www.mozilla.org/support/firefox/
http://forums.mozillazine.org/viewforum.php?f=38
Bugzilla is not intended for general troubleshooting.

Comment 3

[Ben Fowler]

See
Bug 280946 "Images on my MAC sometimes do not appear"
Bug 278911 "images do not load. Works fine in IE"
Bug 279260 "page fails to load completely"

and a couple of others. Perhaps this option has the wrong default
or is too easy to set.

Perhaps there is a double negative in the pnael and users 
think that if you want everything on, you should have
everything enabled ...