281627 - bmp bitmaps (not jpg) in email messages print as black boxes, although preview is ok.

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[Wouter Dekker]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 4.0)
Build Identifier: Thunderbird 1.0

.BMP files are printed black even though preview is ok. If converting the bmp 
to jpg and printing that the printout is ok. Failes on different types of 
(Lexmark laser) printers. Could also be related to size of picture as bmp files 
are kind of big (1Mb).

Reproducible: Always

Steps to Reproduce:
1.Create a bmp (e.g. alt-printscreen) and paste this in an email
2.Send email to yourself and try printing
3.Preview is ok, but the bitmap is printed completely black (tekst is ok)
Actual Results:  
In place of the bitmap picture only a black box (same size) is printed.

Expected Results:  
Print the bitmap full color or greyscale.

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 2

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.