282056 - When clicking on Inbox, Thunderbird stalls, hard disk light is flashing. It goes on for about minute, then finally messages are displayed

Status: RESOLVED WORKSFORME

(Thunderbird :: General, defect)

Description

[Daniel]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

Inbox does not show messages, Thunderbird waits/stalls, hard disk diode keeps
flashing for about 1-2 minutes, then finally messages are displayed in Inbox. 
After any change (deletion of messages etc.), it comes again, flashing for about
2 minutes, then finally messages are displayed again.

Reproducible: Always

Steps to Reproduce:
1. Unknown (it happens here with Thudnerbird 1.0 on Windows 2000, but can not
reproduce it somewhere else)
2.
3.



Expected Results:  
Inbox is displayed instantly after clicking on it

Comment 1

[David :Bienvenu]

do you have a virus checker installed? This sounds like one of the weird things
that can be traced to a virus checker stalling things.

Comment 2

[Daniel]

No, I do not have any anti-virus installed (I don't need any thanks to Firefox
;-)   )...

Comment 3

[Daniel]

I have also tried to reinstall, but it keeps going the same way. All other
folders (trash, junk etc...) could be clicked and messages are displayed
immediately. I only have about 15 messages in Inbox. It have started only today,
because yesterday I was able to check all my emails with no problems.

Comment 4

[Daniel]

I have deleted Inbox and Inbox.msf files (moved it to different unrelated
directory) and Thunderbird started and created its own Inbox and Inbox.msf files
again.

Now it works fine.

But what's troubling is that Inbox file (former) had about 400 Mb filesize,
however only about ten emails were there and Trash is also about 400 Mb, but
there are thousands of emails.

Could this be related? That Thunderbird somehow mismanaged the file structure?
Also, I have just updated about two days ago from 0.9... In case this could be
related.

Thanks for any possible comments on this.

Comment 5

[Kim]

I had the same problem with one of the three inboxes I manage with Thunderbird,
and a thread on the support forum is active with several users complaining of a
similar problem (see
http://forums.mozillazine.org/viewtopic.php?t=245138&start=45&postdays=0&postorder=asc&highlight=).
I use Windows XP (Service Pack 2), and the problem began with TB .9.?. I upraded
to 1.0.2, but there was no change. Thinking the problem may be due to the large
size of the inbox (although I use POP3 and had only 181 messages in my TB inbox,
the file size was 277MB), I backed up the inbox file then deleted the original.
Starting fresh, TB now has no trouble and the inbox no longer hangs.

Other symptom: In addition to hanging, the tally of the number of messages in
the inbox was wildly inaccurate (on the order of thousands) and also inconsistent.

An uneducated hypothesis: Could this be a bug that only becomes symptomatic when
inbox file size becomes so large as to create a memory overload?

Comment 6

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 7

[Daniel Wang]

re comment 4: when you delete a message from the Inbox, the message content
isn't really deleted until you do File | Compact folders.

since the reporter has solved the problem -> wfm