282433 - billmatrix.com - Will not launch new window to process payment

Status: RESOLVED INCOMPLETE

(Tech Evangelism Graveyard :: English US, defect)

Description

[Andy]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

When clicking on the "Authorize" button to submit payment for my energy bill,
BillMatrix will not launch a new window in FireFox where payment is processed. 
First tried allowing site for popus then tried allowing all popups but could not
achieve desire result.

Reproducible: Always

Steps to Reproduce:
1. Login to BillMatrix using PNM account number
2. Enter payment info
3. Click "Authorize" to send payment

Actual Results:  
Nothing, no new window launched.

Expected Results:  
Launched new window to process payment.

Comment 1

[Felix Miata]

Conforming summary to TFM item 10 at 
http://www.mozilla.org/projects/tech-evangelism/site/procedures.html#file-new

Reporter, when you file a TE bug, please follow the reporting guidelines.

Comment 2

[Chris Lawson (gone)]

Andy, I'm going to assume this isn't still a problem three years later and mark this INCOMPLETE, since without a login there's no way we can go any further.

If it's fixed, please feel free to change the resolution to FIXED.