282693 - Thunderbird crashed when trying to "modify as new message" a message in the "sent" box. [@ nsBaseCommandController::QueryInterface]

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[Xavier Robin]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; fr-FR; rv:1.7.5) Gecko/20041108 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; fr-FR; rv:1.7.5) Gecko/20041108 Firefox/1.0

I was in my "sent" mailbox directory, and thunderbird 1.0 crashed when opening
the message as a new message to edit it and send it modified.

Reproducible: Couldn't Reproduce

Steps to Reproduce:
1. Go to the "sent" mailbox.
2. Rightclick on a mail
3. Select "Modify as new message"

Actual Results:  
Thunderbird crashed

Expected Results:  
Open the composition window with the original message.

I have sent a trackback TB3773477Z if it can help.
I couldn't reproduce it.

I have to say I use the french (fr-FR) version of Thunderbird 1.0 with the
profile (only the profile) on a USB key. Thus I'm not sure if the "modify as new
message" is the real name of this option.

Before trying to modify the message I did a search with the search-mailbox bar,
but even when reproducing the search the crash doesn't occurs

Comment 1

[timeless]

Incident ID: 3773477
Stack Signature	nsBaseCommandController::QueryInterface 4504a11d
Product ID	Thunderbird10
Build ID	2004120606
Trigger Time	2005-02-18 00:42:28.0
Platform	Win32
Operating System	Windows NT 5.1 build 2600
Module	thunderbird.exe + (002e004b)
URL visited	
User Comments	
Since Last Crash	468035 sec
Total Uptime	1586669 sec
Trigger Reason	Unknown exception 0xc000001e
Source File, Line No.
e:/builds/tinderbox/thunderbird-branch/WINNT_5.0_Clobber/mozilla/embedding/components/commandhandler/src/nsBaseCommandController.cpp,
line 52
Stack Trace 	
nsBaseCommandController::QueryInterface 
[e:/builds/tinderbox/thunderbird-branch/WINNT_5.0_Clobber/mozilla/embedding/components/commandhandler/src/nsBaseCommandController.cpp,
line 52]
0x778b0c24
nsExternalHelperAppService::isExternalLoadOK 
[e:/builds/tinderbox/thunderbird-branch/WINNT_5.0_Clobber/mozilla/uriloader/exthandler/nsExternalHelperAppService.cpp,
line 1112]
0xac02a302

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.