282779 - Upon launch I found it all gone. I had to rebuild my accounts from scratch.

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[vespid]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

A roaming profile prompt preceded this.  I did not understand it.  When I
launched Thunderbird I found the dialogue to set up the application anew.  All
my mail and addresses and preferences were gone.  I've rebuilt it.  This is the
second time I've had to rebuild my pop and news accounts.  I have no technical
data, and can find nothing in my Event Viewer.  I have not looked in the Mozilla
folder.  I think somehow my preference file was corrupted?

I love Thunderbird.  Let's fix this.

Reproducible: Didn't try

Steps to Reproduce:
1.  Launch Thunderbird
2.  Find it gone
3.  Rebuild pop and news accounts

Actual Results:  
Back to normal.  But, for how long?  :-)

Expected Results:  
It is working well.

This is a worthless bug report, and I don't expect feedback.  I just thought I'd
mention it in case others have had the same problem.  I couldn't find it in the
long list of common bugs.

Comment 1

[Ben Fowler]

See http://kb.mozillazine.org/Thunderbird_:_Issues 

You may find that fsck will recover your preferences and perhaps other
data. 

Comment 2

[Ben Fowler]

See http://forums.mozillazine.org/viewtopic.php?p=1242521#1242521 You may not
need fsck actually (I was working on the basis that you operating system
might have truncated your files, and that the data was still recoverable
as lost chains).

It is possible that Thunderbird has 'forgotten' where your profiles
are stored. A greater or lesser jog to the memory will probably do
the trick.

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.