282930 - Inbox mail count increments everytime program started, now sitting at 30 000 results in slow opening of inbox, only 300 messages there in reality.

Status: RESOLVED WORKSFORME

(Thunderbird :: Mail Window Front End, defect)

Description

[cobus]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows 98)
Build Identifier: 1.0 (20041206)

The inbox mail count continues to increase, resulting in slow opening of inbox, 
can go away and make a cuppa whilwaiting. Happens everytime. have tried moving 
al the mail out, and reinstalling the program, no change. I see this has been 
reported in v 0.9 but not yet in 1.0

Reproducible: Always

Steps to Reproduce:
1.Start program
2.Click on inbox
3.
Actual Results:  
The inbox count incresed by a few 100 in the beginning, now a few thousand 
everytime.

Expected Results:  
Reported the actual number of mail items.

COncerned that i will reach a point where the number of emails perceived to be 
in the inbox exceeds what the program/windows can handle.

Comment 1

[Rob]

I just began having this problem.  I've been using this program since August '04
and never had a problem. Any help out there?  I don't want to have to switch
mail programs, but will if this can't be fixed.

Comment 2

[David :Bienvenu]

you could shut down the app and delete your inbox.msf from your user profile
directory. It will be regenerated when you startup. I don't know what could be
causing this so I don't know if that will fix it or not...

Comment 3

[Rob]

(In reply to comment #2)
> you could shut down the app and delete your inbox.msf from your user profile
> directory. It will be regenerated when you startup. I don't know what could be
> causing this so I don't know if that will fix it or not...


i tried out your suggestion and it seems to be working.  It took a few restarts
and we are back up and running.  thank you very much for the quick reply and
help.  have a nice day.  

Comment 4

[cobus]

Ii tried exporting everything to another folder with no permanenet success 
Problem continued. Was also at the point of giving up on the program, when 
another problem cropped with other software, and decided to do a refresh 
install. As you know, using win 98 SE , booting from CD and running setup from 
win98 directory, reinstalls windows withoout having to reinstall all the other 
software.
The problem was gone after that, but I dont know if that was just a peculiarity 
in my setup, or whether it will work for all. Also, it concerns me that the 
problem may be fixed, but the root cause has not been found. I suspect the OS 
is at fault. Is everybody else experiencing this also running 98SE? 

Comment 5

[patdenny]

Can confirm this issue on Win98SE with Thunderbird version 1.0 (20041206)

Inbox contains 1138 messages, but I was actuallay up arround 430,000 or so by
the tinme I noticed the total amount. within a week it shot up to the 800,000 mark.

Deleting the inbox.msf file seems to have fixed the issue.

BTW, I have several subfolders and two email accounts set up for Thunderbird,
on;ly thre inbox on my primary mail acount appears to have been affected.

Comment 6

[Seth Johnson]

I have also encountered this bug using Windows2000, with both 1.0.2 and 1.0.6.

Like [e-mail] (comment#5), this only seems to affect the inbox on my
first-listed account.

It also seems to be causing my inbox to load very slowly.

Comment 7

[Esteban Fernández A.]

 I have the same problem. I am using Thunderbird version 1.0.6 (20050716) in 
spanish.
 I had imported the messages from Netscape Messenger 4.79. The inbox file had 
approximately 2400 messages. Every time I start Thunderbird, the number of 
messages are incremented by 2400, taking each time approximately a minute to do 
that task. There are now over 107000.

Comment 8

[Wayne Mery (:wsmwk)]

WFM version 3.0a1pre (2007082704)
Please reopen if you see otherwise on a current version