283039 - At network check step nothing loads. IE worked (required software install)

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[smithc933]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

This page is to test your system with their webcast program. At the Network
check step a page comes up that says "Please do not close this window" and that
is all that happens. With IE it notified me I needed to download and install a
program. This I did, and it worked. I tried FireFox after I installed this
software and still had the same problem as before. Thanks.

Reproducible: Always

Steps to Reproduce:
1.Go to test system
2.Continue through browser test
3.Continue to Network test, problem will occur

Actual Results:  
simply hung, no error messages or instructions. IE when tried was told install a
progam and then worked, still same result with FireFox

Expected Results:  
Continued with test or given an error message of no responce something like that

This site is used by SolidWorks and National Instrument for WebCast. Might be
worth looking into.

Comment 1

[Ben Fowler]

The information given does not seem to indicate a defect in Firefox. On
the off chance that there is, could you test with a recent version.

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.