283096 - Quicktime crashes Firefox on XP SP2

Status: RESOLVED EXPIRED

(Toolkit Graveyard :: Plugin Finder Service, defect)

Description

[[e-mail]]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

I'm using FF 1.0; I don't want to use QuickTime (annoying popups to register 
for better version) so I choose not to install it.

When I'm at a site such as www.123greetings.com where they use QuickTime and 
Flash greeting cards, FF just doesn't know what to do when there's a 
QuickTime media clip so it pauses then it stops responding.

What I end up doing is having to "End Task" then start FF back again, go the 
same page this time it asks if I want to install the QuickTime plug-in, and 
for the many times I choose "don't remind me again" and "Cancel" instead of 
"Do-it Now", which are my options - I get reminded over and over again after 
every few visits.

Reproducible: Always

Steps to Reproduce:
1.  go to www.123greetings.com
2.  select a card with animation
3.  it starts to load but pauses, then doesn't respond
4.  "End Tasks"
5.  start FF again, go the same site, select a card - this time you'll get a
prompt to install Quicktime.  Choose Cancel, "Don't remind me again" is checked.

Every time I tell it to "Don't remind me again" - I am reminded again to install
Quicktime.

Actual Results:  
FF crashes, needs to END TASK, then restart

Expected Results:  
Skip the Quicktime video and move on processing the page

Comment 1

[Doron Rosenberg (IBM)]

go to about:plugins, is quicktime listed?

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.