283200 - bugzilla seems slow after migrated from version 2.14 to version 2.16.7

Status: RESOLVED INVALID

(Bugzilla :: Bugzilla-General, defect)

Description

[Jean Qin]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; FunWebProducts; .NET CLR 1.0.3705; .NET CLR 1.1.4322)
Build Identifier: 

Hi Bugzilla developer:

Bugzilla is very good application that we have installed and used internally.

Our bugzilla users have recently reported that bugzilla seems slow and our 
monitor indicated that the browser round trip time has increated after migrated 
from version 2.14 to version 2.16.7 (round trip time for 2.14 is ~ 1 second and 
for 2.16.7 is ~ 4 second). Any suggestion would be greatly appreciated.

Thanks,
Jean Qin

Reproducible: Always

Comment 1

[Max Kanat-Alexander]

Hey Jean. This sounds more like a support issue than a bug.

Also, we're not really fixing bugs of that type in 2.16 anymore, because it's
old, now. You should definitely consider upgrading to 2.18, which we released
just a month ago and it generally better, overall.

If you need some help with your Bugzilla installation, check out
http://www.bugzilla.org/support/ -- hopefully one of the resources on the page
should be able to help.

Comment 2

[Dave Miller [:justdave]]

FWIW, page load time DID increase between 2.14 and 2.16, as a tradeoff in
getting the additional features available by using templates rather than
hard-coding the HTML inside the Perl code.

The additional page load time should be mitigated once we get Bugzilla working
in mod_perl, which is still in progress (but getting closer every day)

Comment 3

[Jean Qin]

Hi Dave, Max:

Thanks so much for your speedy responses and suggestion! 

Jean