283239 - crash every time I try to open the address above

Status: RESOLVED DUPLICATE of bug 276303

(Firefox :: General, defect)

Description

[Amos Shapira]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5) Gecko/20050110 Firefox/1.0 (Debian package 1.0+dfsg.1-2)
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5) Gecko/20050110 Firefox/1.0 (Debian package 1.0+dfsg.1-2)

I got this link from the main page of www.telstra.com.au, it's the "Home & Family"
link in the "Home" drop-down menu.

When I tried opening the link with GNOME's epiphany and galeon (based on Gecko,
as far as I know) they also crashes, Epiphany also opens what appears to be an
error pop-up window from Telstra (but because of the crash I don't make it to
read the error).

I tried it numerous times (over three times).


Reproducible: Always

Steps to Reproduce:
1.Enter the address "http://www.telstra.com.au/services/homefamily.htm?tR=3" in
the address field.

Actual Results:  
Window closes, process exits.


Expected Results:  
Display the page.

Platform is Debian Testing ("Sarge", 3.1).
Dual Pentium-4 IBM ThinkCentre with 512Mb ram.
Debian's GNOME 2.8 packages environment.
Connected via LAN at work.
No proxy is set.
In general, firefox does crash on this machine more than I noticed in other
environments (e.g. my Debian Testing AMD Athlon with KDE at home doesn't
crash so often, but I haven't checked this link there).

Comment 1

[Amos Shapira]

I've just executed firefox from the command line and entered the address
again and got:

INTERNAL ERROR on Browser End: Exec of "java_vm" failed: 2
<
System error?:: No such file or directory

** (Gecko:23383): WARNING **: Serious fd usage error 16

** (Gecko:23383): WARNING **: Serious fd usage error 14
INTERNAL ERROR on Browser End: Could not read ack from child process
System error?:: Resource temporarily unavailable

Maybe it means that it has problems finding a JVM plugin.

Comment 2

[Tuukka Tolvanen (sp3000)]

worksforme on linux: 1.0, trunk 2005-02-18-23Z, deb 1.0+dfsg.1-2

Comment 3

[Tuukka Tolvanen (sp3000)]

Make sure the java plugin is installed as instructed (especially the symlink
(not a copy) part): http://plugindoc.mozdev.org/linux.html#Java

Comment 4

[Amos Shapira]

(In reply to comment #3)
> Make sure the java plugin is installed as instructed (especially the symlink
> (not a copy) part): http://plugindoc.mozdev.org/linux.html#Java

I've just noticed this myself and came here to report when I saw your comment
- removing an (old?) *copy* of the plugin and replacing it by a symlink to
the .so under the JRE directory seems to have solved the problem.

I understand it was a mistake of whoever installed java here but maybe Firefox
can be made to avoid crahsing so badly on such cases?

Thanks.

I don't know if I should close or demote this bug, so will leave that
decition to those who are more familiar with that process.

Comment 5

[timeless]

*** This bug has been marked as a duplicate of 276303 ***