283241 - Firefox won't shut down properly.

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Jerry Nemer]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.0.2) Gecko/20030208 Netscape/7.02
Build Identifier: Firefox 1.0

Firefox will not shut down properly when you click on the "X" button in the
upper right corner of the browser window. It either takes forever or the browser
hangs. Firefox does shut down properly if you File Exit from the menu.

Reproducible: Always

Steps to Reproduce:
1. Open Firefox
2. Go to www.cnn.com
3. Click on several links
4. Try to close browser by clicking on Close Window button

Actual Results:  
Firefox either takes a ridiculous amount of time to shut down or hangs.

Expected Results:  
Firefox should close immediately like it does running on Windows 2000.

Firefox does shut down properly if you File Exit from the menu bar.

Comment 1

[Kevin Brosnan]

More than likely you have a corrupt extension or profile. Following the 'CLEAN
INSTALL' directions at http://forums.mozillazine.org/viewtopic.php?t=225601 will
likely solve the issue. 

In the future try getting support from the Mozillazine Firefox support forums
before fileing a bug you will get a much faster response.
http://forums.mozillazine.org/viewforum.php?f=38 or
http://www.mozilla.org/support/firefox/

Comment 2

[Frank Wein [:mcsmurf]]

wfm here, also see Comment 1 for further instructions.