Closed Bug 283571 Opened 20 years ago Closed 20 years ago

most of my bookmarks have just vanished

Categories

(Firefox :: Bookmarks & History, defect)

x86
Windows ME
defect
Not set
major

Tracking

()

RESOLVED INVALID

People

(Reporter: davehughes.dave, Assigned: vladimir+bm)

Details

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Win 9x 4.90; iOpus-I-M)
Build Identifier: 

most of my bookmarks have just vanished

Reproducible: Always

Steps to Reproduce:
1.Just sign on and the bookmarks are gone
2.
3.

Actual Results:  
i should be able to see the hundreds of bookmarks 

Expected Results:  
where are my bookmarks
Any crash/power loss last time before? Looks like bug 193749.
For the second time in 3 months, most of my bookmarks disappeared.  In addition,
the home page re-set itself to the Firefox start page.  Windows XP running
Firefox version 1.0.1
You've somehow created a new profile, or have lost access to your old one, which
explains why all your settings are reset. As Ostgote mentioned, it could be due
to a crash or power failure, or any number of other things. Try the steps at
http://www.bytecave.net/anders/guide/mpguide/TroubleShooting.html#NewProfile to
try and recover your settings.

There are also people on IRC and the Forums who would be willing to help you
out. http://www.mozilla.org/support/#forums has a good list of resources.

As a support request, this is certainly valid, but as a bug report, it is not.
These kind of reports very rarely lead to bug fixes, because of the lack of
information. Please be aware that these types of problems are being looked into
though, as shown by bug 253950, bug 277828, and other bugs related to improving
the core profile code.
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → INVALID
sorry for bugspam, long-overdue mass reassign of ancient QA contact bugs, filter on "beltznerLovesGoats" to get rid of this mass change
QA Contact: mconnor → bookmarks
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