283895 - User is not able to logon to the bugzilla when provided valid user & valid password

Status: RESOLVED WORKSFORME

(Bugzilla :: Administration, task)

Description

[Kajal]

User-Agent:       Mozilla/4.0 (compatible; MSIE 5.01; Windows 98)
Build Identifier: 523

Bug is repeatedly 

Reproducible: Always

Steps to Reproduce:
1.Launch bugzilla application
2.Enter valid user & valid password & click on OK button

Actual Results:  
Application is throwing an error message with stack trace 


Expected Results:  
User should be able to logon successfully into the application without any error

Comment 1

[Dave Miller [:justdave]]

We don't have a Bugzilla with a build identifier of 523.  What application are
you actually running?

Bugzilla is a server app, you use your browser to access it.  Are you sure
that's what you're using?

Comment 2

[Kajal]

Attachment: User not able to logon to the application

Comment 3

[Dave Miller [:justdave]]

OK, first off, why are you posting a password here?  Everyone on the planet can
read here and see it, so hopefully that password continues not to work (I'd
request a password reset on it)

Are you using this Bugzilla here, or some other Bugzilla?  What does the "stack
trace" look like?

Comment 4

[Dave Miller [:justdave]]

OK, that account exists on THIS bugzilla, and the password you gave here
actually works (I just logged in with it).  Since you posted a live password, I
just changed it to random garbage for you and issued a password reset on your
account.  You should get email with a link to click that will let you set a new
password.