284097 - browser crash when loading espn.com

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Doug Adams]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

I opened the browser, with ESPN being my homepage.  Every time I open it right
now this happens, and if I want to use the browser I have to hit stop before it
happens.  Firefox fails and a box pops up saying:

talkback.exe - No Disk
There is no disk in the drive. Please insert a disk into drive D:.

I've also looked at the disk drive the whole time it's happening  and the
computer isn't trying to read anything from a disk.  And like I said, the
browser shuts down with the window that requests a error report for Microsoft,
talking about an error has occurred and sorry for the inconvenience and stuff. 
This doesn't happen on any other webpage to my knowledge, and just started
happening last night when I open ESPN.

Reproducible: Always

Steps to Reproduce:
1. go to www.espn.com
2.
3.

Actual Results:  
crash

Expected Results:  
open espn.com

Comment 1

[Michael Ward]

Try uninstalling Firefox 1.0 and installing the news 1.0.1 version and see if
that makes any difference.

Firefox 1.0.1/W2k WFM.

Comment 2

[Brian C Leubitz]

I ahev had an almost exactly similar problem.  I however, do not have TalkBack
installed.  Rather, after the espn.com site loads, it just says "firefox.exe has
encountered a serious problem and needs to close."  Yada, yada.

I tried uninstalling 1.0 and installing 1.0.1, and it did exactly the same
thing.  This really just started within the last week.

(In reply to comment #1)
> Try uninstalling Firefox 1.0 and installing the news 1.0.1 version and see if
> that makes any difference.
> 
> Firefox 1.0.1/W2k WFM.

Comment 3

[Scott Zsori]

Problem started with 1.0.1.  Uninstalled, reinstalled, and I'm still getting 
the problem.  Appears to be related to the Flash ad at the top of the page.  
Firefox crashes when the ad reduces its size.  You can cause Firefox to crash 
faster by clicking the X (close) sign to minimize the ad sooner.

Comment 4

[Patrick]

some people that upgraded 1.0 to 1.0.1 may experience problems depending on HOW
the performed the upgrade.

Does the problem still occur when installing firefox in a completely emtpy
folder, and possibly with a completely new profile?

Comment 5

[Scott Zsori]

> Does the problem still occur when installing firefox in a completely emtpy
> folder, and possibly with a completely new profile?

Problem was fixed by removing all leftover files from previous version and 
deleting profile.

Comment 6

[Patrick]

-> wfm per comment 5

small incompatibilities between versions and/or extensions may cause this.