284173 - FF10 FF101 Flash crash at ESPN.com (probably due to new Nike ad) [@ npswf32.dll | NPSWF32.dll]

Status: RESOLVED WORKSFORME

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[Jay Patel [:jay]]

This crash appears to be happening for Firefox 1.0 users too, but I didn't
notice it until I realized almost every Talkback report for this Flash stack
signature for Firefox 1.0.1 mentions www.espn.com.  See all "espn.com" crash here:
http://talkback-public.mozilla.org/talkback/fastfind.jsp?search=1&searchby=url&match=contains&searchfor=espn.com&vendor=All&product=All&platform=All&buildid=&sdate=&stime=&edate=&etime=&sortby=bbid

Here is a recent incident for 1.0.1:
Incident ID: 4017580
Stack Signature	npswf32.dll + 0x6144a (0x0415144a) 31fd2084
Product ID	Firefox10
Build ID	2004110711
Trigger Time	2005-02-28 11:09:26.0
Platform	Win32
Operating System	Windows NT 5.1 build 2600
Module	npswf32.dll + (0006144a)
URL visited	espn.com
User Comments	
Since Last Crash	3344 sec
Total Uptime	1271342 sec
Trigger Reason	Access violation
Source File, Line No.	N/A
Stack Trace 	
npswf32.dll + 0x6144a (0x0415144a)
XPCWrappedNative::CallMethod 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/js/src/xpconnect/src/xpcwrappednative.cpp,
line 2034]
XPC_WN_CallMethod 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/js/src/xpconnect/src/xpcwrappednativejsops.cpp,
line 1287]
js_Invoke 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/js/src/jsinterp.c,
line 941]
js_Interpret 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/js/src/jsinterp.c,
line 2978]
js_Execute 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/js/src/jsinterp.c,
line 1162]
JS_EvaluateUCScriptForPrincipals 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/js/src/jsapi.c, line
3649]
nsJSContext::EvaluateString 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/dom/src/base/nsJSEnvironment.cpp,
line 946]
nsJSThunk::EvaluateScript 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/dom/src/jsurl/nsJSProtocolHandler.cpp,
line 286]
nsJSChannel::InternalOpen 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/dom/src/jsurl/nsJSProtocolHandler.cpp,
line 533]
nsJSChannel::AsyncOpen 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/dom/src/jsurl/nsJSProtocolHandler.cpp,
line 513]
nsPluginHostImpl::GetURLWithHeaders 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/modules/plugin/base/src/nsPluginHostImpl.cpp,
line 2885]
nsPluginHostImpl::GetURL 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/modules/plugin/base/src/nsPluginHostImpl.cpp,
line 2824]
MakeNew4xStreamInternal 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/modules/plugin/base/src/ns4xPlugin.cpp,
line 936]
_geturl 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/modules/plugin/base/src/ns4xPlugin.cpp,
line 964]
npswf32.dll + 0x5d40b (0x0414d40b)
npswf32.dll + 0x5de70 (0x0414de70)
npswf32.dll + 0x52397 (0x04142397)
npswf32.dll + 0x4b304 (0x0413b304)
npswf32.dll + 0x4b6ac (0x0413b6ac)
npswf32.dll + 0x4be6f (0x0413be6f)
npswf32.dll + 0x5f9db (0x0414f9db)
npswf32.dll + 0x5d5a2 (0x0414d5a2)
USER32.dll + 0x8709 (0x77d48709)
USER32.dll + 0x87eb (0x77d487eb)
USER32.dll + 0x89a5 (0x77d489a5)
USER32.dll + 0x89e8 (0x77d489e8)
nsAppShell::Run 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/widget/src/windows/nsAppShell.cpp,
line 159]
nsAppShellService::Run 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/xpfe/appshell/src/nsAppShellService.cpp,
line 495]
main 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/browser/app/nsBrowserApp.cpp,
line 58]
kernel32.dll + 0x16d4f (0x7c816d4f)

And 1.0:
Incident ID: 4017356
Stack Signature	npswf32.dll + 0x6144a (0x02ba144a) fdee455c
Product ID	Firefox10
Build ID	2004110711
Trigger Time	2005-02-28 06:47:26.0
Platform	Win32
Operating System	Windows NT 5.1 build 2600
Module	npswf32.dll + (0006144a)
URL visited	http://www.espn.com
User Comments	nothing in particular, just went to espn, this has happened A LOT
over the past several days when i've tried to go to espn.com
Since Last Crash	9 sec
Total Uptime	152852 sec
Trigger Reason	Access violation
Source File, Line No.	N/A
Stack Trace 	
npswf32.dll + 0x6144a (0x02ba144a)
XPCWrappedNative::CallMethod 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/js/src/xpconnect/src/xpcwrappednative.cpp,
line 2034]
XPC_WN_CallMethod 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/js/src/xpconnect/src/xpcwrappednativejsops.cpp,
line 1287]
js_Invoke 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/js/src/jsinterp.c,
line 941]
js_Interpret 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/js/src/jsinterp.c,
line 2978]
js_Execute 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/js/src/jsinterp.c,
line 1162]
JS_EvaluateUCScriptForPrincipals 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/js/src/jsapi.c, line
3649]
nsJSContext::EvaluateString 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/dom/src/base/nsJSEnvironment.cpp,
line 946]
nsJSThunk::EvaluateScript 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/dom/src/jsurl/nsJSProtocolHandler.cpp,
line 286]
nsJSChannel::InternalOpen 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/dom/src/jsurl/nsJSProtocolHandler.cpp,
line 533]
nsJSChannel::AsyncOpen 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/dom/src/jsurl/nsJSProtocolHandler.cpp,
line 513]
nsPluginHostImpl::GetURLWithHeaders 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/modules/plugin/base/src/nsPluginHostImpl.cpp,
line 2885]
nsPluginHostImpl::GetURL 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/modules/plugin/base/src/nsPluginHostImpl.cpp,
line 2824]
MakeNew4xStreamInternal 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/modules/plugin/base/src/ns4xPlugin.cpp,
line 936]
_geturl 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/modules/plugin/base/src/ns4xPlugin.cpp,
line 964]
npswf32.dll + 0x5d40b (0x02b9d40b)
npswf32.dll + 0x5de70 (0x02b9de70)
npswf32.dll + 0x52397 (0x02b92397)
npswf32.dll + 0x4b304 (0x02b8b304)
npswf32.dll + 0x4b6ac (0x02b8b6ac)
npswf32.dll + 0x4be6f (0x02b8be6f)
npswf32.dll + 0x5f9db (0x02b9f9db)
npswf32.dll + 0x5d5a2 (0x02b9d5a2)
USER32.dll + 0x8709 (0x77d48709)
USER32.dll + 0x87eb (0x77d487eb)
USER32.dll + 0x89a5 (0x77d489a5)
USER32.dll + 0x89e8 (0x77d489e8)
nsAppShell::Run 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/widget/src/windows/nsAppShell.cpp,
line 159]
nsAppShellService::Run 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/xpfe/appshell/src/nsAppShellService.cpp,
line 495]
main 
[d:/builds/tinderbox/firefox-1.0/WINNT_5.0_Clobber/mozilla/browser/app/nsBrowserApp.cpp,
line 58]
kernel32.dll + 0x16d4f (0x7c816d4f)

Looks like this really first spike a few days ago...so it appears that the new
Nike ad at the top of the front page might be the reason.  

Here are a bunch of comments from 1.0.1 Talkback data:
(4008744) http://espn.go.com/
(4008720) www.espn.com
(4008720) 3 consecutive time on this page. crashed while loading.
(4008710) Browsing the espn.com.
(4008701) http://www.espn.com
(4008701) Loading the ESPN frontpage. The HUGE animation at the top of the
screen runs but when it minimizes firefox crashed. The animation was of the
"Nike Shox" shoe.
(4008689) http://www.espn.com
(4008689) I was using my computer as normal and it crashes with an unhandled
exception. I have done this on 3 different computers and on both the Windows and
Linux distributions of firefox.
(4008652) www.espn.com
(4008652) I just went to the website and the browser keeps shutting down
(4008592) http://espn.com
(4008502) www.espn.com
(4008499) http://www.espn.go.com
(4008499) The browser window was just opening when the error occurred
(4008486) espn.com
(4008407) I cant send you the url becuase the browser closed - but I was viewing
the first page of ESPN.com.
(4008226) www.espn.com
(4008226) I simply went to ESPN.com then received the error. Nothing more.
(4008195) I was just surfing the web.
(4008194) http://espn.go.com
(4008194) trying to load the page and the app bombed.
(4008163) www.espn.com
(4008161) espn.com
(4008161) trying to load up espn.com
(4008139) www.espn.com
(4007887) espn.go.com
(4007887) Just hopping links.
(4007876) www.espn.com
(4007768) http://espn.go.com
(4007768) there is an error when you load the home page.
(4007720) www.espn.com
(4007720) nothing
(4007689) espn.com
(4007689) the page started loading and then an error occurs shutting down the
browser
(4007663) www.espn.com
(4007663) Accessing the ESPN website. It kept closing with the Mozilla message.
(4007625) http://www.espn.com
(4007625) ESPN.COM page was loading when crash occured
(4007549) http://www.espn.com
(4007549) Just opening page and it shut down.
(4007534) espn.com
(4007534) loading espn.com index page.
(4007528) www.espn.com
(4007510) http://www.espn.com
(4007510) ESPN.COM page was loading when crash occured
(4007449) http://espn.go.com
(4007449) Merely opened the browser. ESPN is my homepage and it crashes
everytime upon loading it now (as of the past 2 days or so).
(4007448) seems like there is something on the ESPN homepage what causes firefox
to close - quite annoying any help is appreciated
(4007430) http://espn.go.com
(4007430) I was loading the ESPN website from my bookmarks. The site almost
finishes loading and then crashes. It seems like the very last thing that
happens is the crash. I can read headlines scores etc but in the end it just bombs.
(4007406) www.espn.com
(4007388) http://www.espn.com
(4007388) just going to the website
(4007314) www.espn.com
(4007314) Crashes on main page load
(4007274) www.espn.com
(4007274) Crashes on main page load
(4007177) espn.go.com
(4007148) www.espn.com
(4007148) Browser failed upon opening of the page.
(4007085) www.espn.com
(4007085) opening page
(4006970) www.espn.com
(4006961) espn.go.com
(4006961) I clicked on an article on the espn home page. I read the article.
Then I clicked the back button to go back to the espn home page. Right after the
page appeared the browser crashed. The only other user applications that were
running were Panicware
(4006961) Pop-Up Stopper and the dial-up modem network connection.
(4006901) espn.go.com
(4006901) opening the page. this used to happen in older vrsion (0.8 i htink)
but has not been happening lately though last 3 times i went to espn it crashes
as soon as the site stops loading
(4006826) espn.go.com
(4006826) Just opened the page.
(4006770) Updated version and failures still happening. Close at start every time.
(4006769) www.espn.com
(4006769) Had just opened ESPN webpage. This has occurred each time I have
visited ESPN on 2/28/05 regardless of whether additional tabs were open or ESPn
was within the only browser tab/window.
(4006661) espn.com
(4006661) espn.com was just loading
(4006654) espn.cpm
(4006481) i was opening tabs for my usual favorites
(4006391) www.espn.com
(4006391) Just started browsing it was the only item that I had open on my
computer. My browser is set to open with a blank page. I went to espn.com and it
crashes. Tried installing newest version it did the same thing.

Almost all of the rest say the same thing.  Is there anyone that can contact
ESPN.com and see if they can help us test this?

Comment 1

[Jay Patel [:jay]]

I have been unable to reproduce this with Firefox 1.0 or 1.0.1 (using Flash
version 7,0,19,0).

Without Flash, similar images for the Nike ad are displayed (and the ad can be
expanded) with JS.  After taking a quick look at the page source, I'm wondering
if the check for Flash in the JS code might have something to do this.

According to the latest Talkback data, this crash did not occur on or before
2/26.  The first instance started on 2/27...so a change on espn.com that day
definitely looks suspect and most likely exposed this crash.

Comment 2

[Brad Town]

It was crashing for both a coworker and me on 2/28 with Firefox 1.0.1 and Flash
7.0.19.0, so I added the following to userContent.css:

--- cut here ---
/* Hide problematic ESPN ads */
embed[type="application/x-shockwave-flash"][src*="adsatt.espn.go.com"]
{
  visibility: hidden !important;
}
--- cut here ---

That stopped the crashing.  Today I removed this code and can go to ESPN.com
without a problem, so it was very likely one particular ad.  I searched my cache
for the offending Flash, but I didn't find it.

Comment 3

[José Jeria]

*** Bug 283839 has been marked as a duplicate of this bug. ***

Comment 4

[Gordon P. Hemsley [:GPHemsley]]

Marked as WORKSFORME because of many reasons:
1) The Talkback report IDs have rotted.
2) ESPN has likely changed their website since 2005, and certainly cycled out the offending ads.
3) Firefox 1.0 is long since dead.