Closed Bug 284246 Opened 19 years ago Closed 19 years ago

When changing background and foreground colours for mail display, it is not always applied to the mail

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED EXPIRED

People

(Reporter: t.wilson, Assigned: mscott)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

When changing background and foreground colours for mail display, it is not
always applied to the mail

ON 


The foreground and background colours were modified to white and black
respectivley.  Some e-mails still retain the old background colour (white)
making the mail unreadable.
 

Reproducible: Always

Steps to Reproduce:
1.GOTO Tools->options->Display->HTML Messages
2.Change the background colour and foreground colour 
3.read some mail.

Actual Results:  
Some of the mail was diplayed correctly.  Some was displayed with y cosen
foreground color, but the old background colour (white)

Expected Results:  
changed every e-mail message to be displayed with my chosen colours
This happens when mailer is: Microsoft Outlook Express 6.00.2900.2180, and the
message is HTML.

Using: View->Message Body As->Original HTML   

produces the bug, i.e the HTML display is using my chosen foreground colour and
is using the message HTML background colour (both white)

Using: View->Message Body As->Simple HTML   
Using: View->Message Body As->Plain Text

does not re-produce the bug, the message is displayed using my chosen colours.  


It seems that thunderbird does not overried html background color if it is set
in original html message. The symptom happens to me only when I write html
message with explicit background color (using Outlook or Outlook Express). 

Reporter,
If you still have the message, would you check the html message source around
html body tag?
I have put the HTML part of the message below.  Most of the text of the message
has been removed, for security reasons.

It can be seen that the background colour of the message is set to white. 

Again, the mailer was:

X-Mailer: Microsoft Outlook Express 6.00.2900.2180
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180


/*----------------*/

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.2900.2604" name=3DGENERATOR>

<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>Hi All,</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>

<DIV><FONT face=3DArial size=3D2>XX =
XX=20
XX,XX =
XX=20
XX.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><A=20
href=3D"file://\\MACHINE\\PATH">\\Machine\Path=
</A></FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>

<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial=20
size=3D2>----------------------------------------------------------------=
-</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>XX</FONT></DIV>
<DIV>&nbsp;</DIV>

<DIV><FONT face=3DArial size=3D2>XX<BR>XX, =
XX=20
XX<BR>XX<BR>XX =
XX<BR>XX</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Tel: +00 (0)0000<BR>Fax: +00 =
(0)0000 =20
<BR>E-mail: <A=20
href=3D"XX@XXX">XX@XXX</A></FONT></DIV></BODY></=
HTML>
(In reply to comment #3)
> It can be seen that the background colour of the message is set to white. 
> [...]
> <BODY bgColor=3D#ffffff>
> [...]

Thanks for the information. It seems that the mail sender explicitly set
background color as white. And thunderbird does not substitue the color in html
with the one in preference. This also applies to foreground color. 
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → EXPIRED
You need to log in before you can comment on or make changes to this bug.