284309 - mail import went into apparently infinite loop upon failure to save as draft

Status: RESOLVED EXPIRED

(Thunderbird :: Migration, defect)

Description

[Cary Wyman]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050223 Firefox/1.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050223 Firefox/1.0.1

I started TBird for the first time and told the Wizard to import from Outlook
(not Express).  The wizard stopped with a complaint about not being able to save
as draft. Upon clicking OK, theTBird went into an infinite loop with an alert
saying:  "Save Draft Error:  Unable to save your message as draft.  Unable to
open the temporary file %PO%.  Check your 'Temporary Directory' setting.". 
"%PO%" originally had a file name.  On subsequent tries this happens without the
wizard, so it must be in import.  There was also an alertr from McAfee
complaining about a virus.  This may have trigered the condition.  It would be
nice not to have the infinite loop (had to kill TBird with Task Manager).  Also,
for long operations such as import, it would be nice to have import plow on
through and produce a list of exceptions.  That way one could leave it running
over night.  It might also be good to have the browser and import warn about
virus checkers.  I've also tried with the virus checker off and import just
hangs silently; it may have problems with large mailboxes with many nested saved
folders.

Reproducible: Always

Steps to Reproduce:
1.Run import mail ona large mailbox with many nested saved folders.
2.
3.

Actual Results:  
See above.

Comment 1

[David McCormack]

I've had this same problem when importing mail from Outlook 2003. In my case one
of the mails I had was infected with the Bagel-AG virus. Sophos stopped access
to the temporary file and from that point all I got was the message 'Unable to
open the temporary file %PO%.  Check your 'Temporary Directory' setting.'.

This was with Thunderbird 1.0 (20041206)

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.