Blackboard Problems & accessing will cause the browser to hang




14 years ago
13 years ago


(Reporter: shadi.khasawneh, Assigned: bugzilla)


Firefox Tracking Flags

(Not tracked)





14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050223 Firefox/1.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050223 Firefox/1.0.1

- I can not open with FireFox, it seems that
there is something wrong with "redirection", since:
a) It can be opened fine using Netscape 7.2 & IE 6
b) If I put the target URL directly (for the Main page of blackboard)
The page will open, but I'll not be able to login.
- Again, everything works fine (without doing any changes/settings...) on
Netscape 7.2 & IE.

-- Openning => Causes hanging of the browser.

Reproducible: Always

Steps to Reproduce:
Just try to open:
-- For the other direct link, a username & password is needed! And if you need
to test a patch/fix, I can test it using my username/password.

-- Also, just try to open, and the browser will hang!

Actual Results:  
Nothing! Just hanging!

Expected Results:  
Open the page!

I've similar problem with an Arabic site,, but it seems to be somthing with the HTML page itself,
than the use of Arabic in the page. Because I can access other Arabic pages
without any issues.
If you try accessing the, the browser will HANG, and you will need
to KILL the browser. The same problem repreduces on Linux too. And as before
everything works fine on Netscape 7.2 & IE.


14 years ago
OS: Windows XP → All

Comment 1

14 years ago
It seems that the problem is because of the new "SurfControl" that my company is
using. Because for each URL the browser will be redirect to the SurfControl
software then back to the original URL. Somehow when using FireFox and going to, it will be redirected to:
Instead of:
Also, the same problem is repreducing with IE => so it seems that it is a
SurfControl problem!


13 years ago
Last Resolved: 13 years ago
Resolution: --- → INVALID
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