284733 - Hang moving forwarded mail to 'Sent' folder.

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[Chris January]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050223 Firefox/1.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050223 Firefox/1.0.1

I clicked the Forward toolbar button to forward an e-mail. After entering the
recipients address I clicked Send. A progress monitor popped up and it would
appear the e-mail was sent to the recipient. However the progress monitor then
hung on "Moving mail to 'Sent' folder" or some similar status message. I clicked
Cancel after some time and the progress monitor window closed. I then tried to
resend the mail by clicking on the Send toolbar button again. The progress
monitor appeared again and the same thing happened (hung on moving mail to
'Send' folder). This time after I clicked Cancel I tried to close the compose
window. I received a message box saying "Message has not been sent". The
recipient however can confirm they received the message twice (as I'd clicked
the Send button twice). I clicked the Don't Save button in the message box and
tried to forward the e-mail again using the same steps but Thunderbird hung in
the same place. I then closed the application and re-opened it. When I clicked
on my Inbox the hard disk chugged along for some time (say 15-30 seconds) before
the contents of the Inbox appeared. I then selected the e-mail I had tried to
forward before and it sent ok. The recipient ended up with three copies of the
forwarded e-mail in her Inbox. Only two copies appeared in the Sent folder.

There would appear to be a general problem with Thunderbird sometimes blocking
the moving of mail from one folder to another as often messages marked as junk
are not automatically moved to the Junk folder as my preferences state (reported
in another bug).


Reproducible: Sometimes

Steps to Reproduce:
See above for steps to reproduce.
Actual Results:  
The progress monitor hung on the status message 'Moving mail to 'Sent' folder'
or some similar message.

Expected Results:  
The progress monitor window should have said 'Mail sent successfully' or some
similar message, then closed along with the compose window.

Thunderbird version 1.0
Mailbox sizes:
Inbox 196Mb 7626 mails
Junk 139Mb 2165 mails
Sent 116Kb 30 mails
Trash 64Mb 1916 mails

Comment 1

[David :Bienvenu]

is your sent folder local or imap? Could you try a trunk build from today or
yesterday and see if you have the same problem? I fixed a bug in the msg copy
code that might be related.

Comment 2

[Chris January]

My sent folder is local.
I will try to grab today's build and I'll let you know if I see the same problem
again although I've not been able to reproduce it since the first occurence.

Comment 3

[Mike Cowperthwaite]

Chris January: you haven't yet reported back about whether the recent fix worked 
for your bug.

Recent fixes for bug 287658 (as of 28-Mar) and bug 123063 (as of 30-Apr) may 
have addressed issues people are seeing for IMAP; please try a current nightly 
build of Mozilla or TB, whichever you're using -- be sure the build is dated 
May 1st or later before bothering to download, as the nightlies on 
ftp.mozilla.org are not getting regular updates.

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
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If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
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Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.