284979 - Video will not work since upgrading Real Player. Works OK in Safari

Status: RESOLVED EXPIRED

(Toolkit Graveyard :: Plugin Finder Service, defect)

Description

[Chris Puddy]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

No matter what I do I cannot get a video to play on the BBC News site. No
picture, and no sound, but a message telling me that the item is playing.

Reproducible: Always

Steps to Reproduce:
1.Go to BBC News
2.Click on a Video link
3.Page opens and there is a white blank where video should be.

Actual Results:  
Same every time.

Works find in Safari

Expected Results:  
Shown me a video

Comment 1

[Chris Puddy]

When trying to find plugin Firefox tells me none exist, but trying another way
taken to the Real Player site, and upgrading made no differnece.
Internet plugins have a shortcut to the Real Player Plugin.

Comment 2

[Arthur Wiebe]

WFM with RealPlayer 10.0.0 (v325)
Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8b2) Gecko/20050307
Firefox/1.0+

If you go to about:plugins is RealPlayer listed?

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.