285342 - Firefox 1.1 loads, but denies access to E-mail.

Status: RESOLVED INVALID

(Toolkit :: Application Update, defect)

Description

[Jerry]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050225 Firefox/1.0.1
Build Identifier: After updating to Firefox 1.1, cannot access E-mail: also when running Adware scan get error message

Also have problem initiating Adware scan. Receive error message!  System must shut
down-60 Second/NT Authority\System DCOM. Tried Microsoft/no help!  Please, any 
suggestions

Reproducible: Always

Steps to Reproduce:
1.Open Firefox-check E-mail (denies access every time) no problems before update
2.Initiate Adware scan (same everytime)
3.

Actual Results:  
Can not check e-mail w/o using IE, then we are able to access E-mail fine. Can not
run adware scan at all w/o automatic shutdown

Expected Results:  
Normally with every previous Firefox update, we always had good service of E-mail
and were very pleased with every function of Firefox browser. Never had a problem
with adware scan operating until update to Firefox 1.1 !!!  What is?

Comment 1

[Matthias Versen [:Matti]]

Do you use this URl to login ?
http://starband.net/memberlogin.asp?Referrer=/webmail/index.asp?

The Adware problem can't be caused by Firefox and must be something else on your
system 
Reasons:
a) Firefox doesn't replace system files
b) Firefox only use the registry to register itself as Browser (and nothing more)
c) no other user of Firefox or Mozilla reported this problem.

Comment 2

[Asa Dotzler [:asa]]

not enough information for us to do anything here.