285417 - Internet connection dies when retreiving mail while running McAfee Privacy service

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[Emil Heinze]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Build Identifier: version 1.0 (20041206)

I've used McAfee Privacy service (several versions) along with Outlook etc. 
without problems, but with Thunderbird, the internet connection's just gone, 
and I do mean gone! When pinging, nothing happens, and if I release the IP, 
they all turn into zeros, but when renewing, nothing happens. The only way to 
get the connection back is to reboot. It flashes an error message and I think 
it says something about xpcom.

Reproducible: Always

Steps to Reproduce:
1.Run McAfee Privacy Service
2.Run Thunderbird
3.Get mail

Actual Results:  
It tried to get mail for a long time, then stalled. Then the internet 
connection was dead.

Expected Results:  
Obvious.

The workaround is to just disable Privacy Service, but that's not cool, if you 
know what I mean... I tried to remove SP2, uninstall/reinstall/update the 
appropriate programs, reinstall SP2 and everything, but the same thing happened.

Comment 1

[Matthias Versen [:Matti]]

what is McAfee Privacy service ?
If your conection runs over this tool (transparent proxy ?), you have the
problem because Thunderbird doesn't change system files and if using only your
TCP/IP connection. An Application can/should never be able to kill the conection
in that way and only a bug in a kernel mode driver could do.

Comment 2

[Matthias Versen [:Matti]]

-> invalid

Please ask the McAfee support for help. This is a bug in their driver/tranparent
Proxy..