Closed Bug 285470 Opened 20 years ago Closed 19 years ago

Thunderbird crashes after Installation of Win98SE patch KB891711

Categories

(Thunderbird :: General, defect)

x86
Windows 98
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: KKuhlemann, Assigned: mscott)

References

Details

(Keywords: crash)

User-Agent:       Mozilla/5.0 (Windows; U; Win98; de-DE; rv:1.7.6) Gecko/20050226 Firefox/1.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Win98; de-DE; rv:1.7.6) Gecko/20050226 Firefox/1.0.1

After installing of the new security patch for Win98SE KB 891711 Thunderbird 1.0
de-DE freezes after loading large Emails and Emails with attachment. Having
killed thunderbird by the Windows taskmanager, the system is broken and won't
restart. Talkback is installed, but didn't start. 
I saw this bug on 2 different Win98SE systems after installing this patch.
Loading of Mail by other progams (Outlook Express) works with the patch. 

Reproducible: Always

Steps to Reproduce:
1. Install the Win98SE Update KB 891711
2. Open Thunderbird and load a large email (multipart html or with attachment)
3. Thunderbird freezes after the mail is loaded.

Actual Results:  
Thunderbird had to be terminated by windows taskmanager. After doing so, the
system did not restart. Reestablishing the system, the Email was completely
loaded and visible.

Expected Results:  
Continue to load other Mails from other accounts. Regular shutdown of the
program and the system.

After uninstall of the patch and restart (the patch loads a KB891711.exe started
with Windows) anything worked fine. This is a Windows 98 problem only, the
earlier patch with the same number for Win2K made no problems.
Klaus: Could you provide Talkback incident ID?
Keywords: crash
(In reply to comment #1)
> Klaus: Could you provide Talkback incident ID?
Sorry, talkback didn't work, probably because of the system freeze.
See bug 285382 for Firefox. From what I have read this is not the kind of crash
that can be reported by talkback.
Depends on: 285382
Summary: Thunderbird crashes after Installation of Win98SE patch KB 891711 → Thunderbird crashes after Installation of Win98SE patch KB891711
*** Bug 287365 has been marked as a duplicate of this bug. ***
http://www.techweb.com/wire/security/159907205
 "Microsoft has received reports about issues with KB891711 on Windows 98,  
 Windows 98 SE and Windows ME," wrote Jerry Bryant for the Microsoft Security 
 Response Center (MCSE). "At this point, we have been able to confirm these 
 reports and are currently working on a resolution."
It's not Mozilla's fault. Please read bug 285382 comment 9 and reinstall the
update. Marking invalid.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
Version: unspecified → 1.0
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