285486 - when I opened thunderbird, all my mail and subfolders had disappeared

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[g m dubrau]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.5) Gecko/20041110 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.5) Gecko/20041110 Firefox/1.0

 when I opened thunderbird, a window asked me to set my identity to be able to
connect to my internet provider and collect my mail. after i had done this,
being a bit surprised, all mail, message rules and subfolders that I had created
had gone, as if this was the first time that I opened Thunderbird. the only
information that has been retained is my addressbook. any chance to recover the
lost emails?
cheers
Muni

Reproducible: Couldn't Reproduce

Steps to Reproduce:
1. opened thunderb
2.downloaded messages
3.closed program
4 reopened program
5

Actual Results:  
everything was fine, no message was lost

Comment 1

[OstGote!]

Did you have a crash/power loss before? Check if your mail files are intact and
only the prefs are gone.

same for TB
http://www.mozilla.org/start/1.5/troubleshooting/#restore-mail

Comment 2

[Albert Feller]

http://kb.mozillazine.org/Thunderbird_:_Issues_:_Disappearing_mail might help.

btw: Hi Muni, how r u doin? If you need help just write me a mail.

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.