285516 - Mozilla Firefox will not open

Status: RESOLVED WORKSFORME

(Toolkit :: Startup and Profile System, defect)

Description

[Ed Geller]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040804 Netscape/7.2 (ax)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040804 Netscape/7.2 (ax)

Mozila worked perfect until 3/4/2005.  Now when I click on the Mozilla icon I
receive an error message."THE PROGRAM MUST CLOSE TO ALLOW A PREVIOUS
INSTALLATION ATTEMPT TO COMPLETE.  PLEASE RESTART"  I did not try to install
anything from Mozilla.  When I restart my computer I get the same error message.

Reproducible: Always

Steps to Reproduce:
1.Click on Mozilla icon on my desktop
2.Click on any mozzila start up, anywhere on the computer, i.e., explorer, all
programs.
3.

Actual Results:  
Error message appears

Expected Results:  
Open to Mozilla

Comment 1

[Darin Fisher]

what happens if you actually restart your computer?

Comment 2

[OstGote!]

Do you mean Mozilla (the Suite aka Mozilla Application Suite) or Firefox
(Mozilla Firefox)?

Comment 3

[OstGote!]

(In reply to comment #2)
> Do you mean Mozilla (the Suite aka Mozilla Application Suite) or Firefox
> (Mozilla Firefox)?

From reporter per e-mail: Mozilla Firefox