User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050225 Firefox/1.0.1 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050225 Firefox/1.0.1 Windows XP Pro SP 2 machines on Windows peer-to-peer network, Thunderbird 1.0. We are using the Apache James Mail Server (a Java-based STMP/Pop3 mail server, using 2.2.1 RC 1 version) as our company mail server. James retrieves mail from our remote Pop3 accounts every 5 minutes, and distributes the mail to local mailboxes on our (Windows) network server. Each client computer on the network uses Outlook as an email client to send and retrieve mail from James. Works great, no problems. We generally run James 24 hours, and shut it down on weekends. We would like to replace Outlook with Thunderbird 1.0. The problem is that Thunderbird will retrieve email on its first connection, but will not retrieve email from James thereafter unless we shut down and restart James. Start up James, retrieve email using Thunderbird. Try to manually or automatically retrieve email later, "no new messages on server". We can try again 10 minutes later, or a day later, still "no new messages". Shut down and restart James, Thunderbird retrieves the stored email -- but only up to the time/date that James was restarted. This occurs whether we attempt to get all accounts, or get just specific accounts. So if we last retrieved mail using Thunderbird on Monday, restart James on Tuesday morning, and retrieve mail using Thunderbird on Thursday, only the mail up to Tuesday morning is retrieved. Yet Outlook retrieves new mail without any need to restart James. Reproducible: Always Steps to Reproduce: 1. Start James and deliver mail to mailboxes 2. Retrieve mail using Thunderbird 3. Later attempt to retrieve later-delivered mail: "no new messages" 4. Stop/restart James server; Thunderbird will retrieve new mail Expected Results: Retrieve the mail We leave messages on the server for about 20 days. Users on the network retrieve mail at different times during the day so a copy of a single message may be retrieved several times. MS Outlook on the client machines work fine without having to restart James. Would be interesting to compare the communication between James and Outlook as compared with James and Thunderbird.
you're using thunderbird as a pop3 client? In that case, a pop3 protocol log would be most interesting. Replace <protocol> with pop3 in the following instructions: http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap
Assignee: sspitzer → bienvenu
after some e-mail correspondance, this is a server problem.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → INVALID
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