285739 - crash when I search mail messages for 'Thomas' under sender

Status: RESOLVED INVALID

(SeaMonkey :: MailNews: Message Display, defect)

Description

[Dr. Andrew C. Wright]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040803
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040803

Machine crashes (BSOD) when I attempt to search under sender in mail inbox
messages. Specifically, looking for 'Thomas'.

Reproducible: Always

Steps to Reproduce:
1. Machine boots
2. Start Mozilla
3. Switch to mail and newsgroups window
4. Search messages for 'Thomas' under 'sender'
Actual Results:  
Moment I hit return key machine crashes. Machine automatically reboots. I log
back on and XP generates error report. Appears to be a device driver problem.

Expected Results:  
I would expect at least one hit arising from search of inbox

Machine is linked to college network via Novell. Only 256Mb memory in machine.
Tried different memory SIMMS and installed McAffee v8 virus check software. No
viruses found. Problem still occurs.

Machine is Viglem Contender P3 800MHz

Comment 1

[Frank Wein [:mcsmurf]]

Can you send a Talkback report and provide a Talkback ID?

Comment 2

[Dr. Andrew C. Wright]

(In reply to comment #1)
> Can you send a Talkback report and provide a Talkback ID?
>Xp reports error as:
STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER

Comment 3

[Dr. Andrew C. Wright]

(In reply to comment #2)
> (In reply to comment #1)
> > Can you send a Talkback report and provide a Talkback ID?
> >Xp reports error as:
> STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER
> 
>Error report from Microsoft suggest changing hardware display acceleration to
none but Bug still persits when this is done

Comment 4

[Adam Hauner]

Dr. Andrew C. Wright: If machine is crashing, problem is very probably outside
of Mozilla code.

Comment 5

[Carsten Book [:Tomcat]]

> (In reply to comment #2)
> >Error report from Microsoft suggest changing hardware display acceleration to
> none but Bug still persits when this is done
> 

Or just Update your Video Driver like described here
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314215
Seems this a Problem between Windows & Video Card Driver and not a Mozilla Problem. 

Comment 6

[Andrew Schultz]

resolving INVALID -- this is not a Mozilla bug (Mozilla can't crash your computer)