285839 - Netscape Web Accelerator fails to perform, it reports connected with 0.0 % acceleration

Status: VERIFIED INVALID

(Firefox :: General, defect)

Description

[Dale Mitchell]

User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.8b2) Gecko/20050311 Firefox/1.0+
Build Identifier: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.8b2) Gecko/20050311 Firefox/1.0+

This feature is an enhancement to a dial-up connection. It launches after the
dialer has verified the connection. It normally reports the acceleration rate as
a multiplier of savings and is usually in or near the 4.0 range. With FIREFOX,
it always shows savings of 0.0. I have tried re-installing it to no avail. If I
switch to a different browser, IE or Netscape it functions normally. Even if I
start a session with IE or Netscape and then switch to FIREFOX, it immediately
stops responding.

Reproducible: Always

Steps to Reproduce:
1.Launch Dialer which then starts the accelerator and the browser
2.
3.

Actual Results:  
The accelerator reports normal connection but with 0.0 savings. If I run a
diagnostics from the accelerator menu, it then reports an extremely high
savings, sometimes as high as 40.0 +, but I feel this is an eroneous reading as
there does not appear to be any detectable change. This value never changes
unless I re-run the diagnostics, but there is still no apparent change. Also the
Icon on the taskbar should change color when it is functioning, but does not.

Expected Results:  
The accelerator should report savings near the 4.0 range, (this is the usual
normal reading ) and the taskbar icon should indicate activity along with the
modem icon, the modem icon reflects activity but the accelerator does not unless
I launch a different browser, IE or Netscape.

Following is a copy of the diagnostics report:

System Information:
  Sat Mar 12 01:55:43 2005
  Microsoft Windows Millennium Edition
  Disk space (C drive)
    Available space to user = 839 MB
    Total space = 9576 MB
    Free space on drive = 839 MB
  Memory Usage
    Load = 47%
    Total Physical = 311 MB
    Free Physical = 96 MB
Complete.

Internet Settings:
  IE Version = 1.2
  Active Connections
    Netscape
    Local Area Network
  All Connections
    Microsoft Internet Referral Service
      Server = "http=127.0.0.1:5400"
      Bypass =
";*windowsupdate.microsoft.com;*windowsupdate.com;download.microsoft.com;codecs.microsoft.com;activex.microsoft.com;admin.isp.netscape.com;aimexpress.aol.com;liveupdate.symantecliveupdate.com;liveupdate.symantec.com;service1.symantec.com;*.nai.com;*.networkassociates.com;*mcafee.com"
    SADLR001
      Server = "http=127.0.0.1:5400"
      Bypass =
";*windowsupdate.microsoft.com;*windowsupdate.com;download.microsoft.com;codecs.microsoft.com;activex.microsoft.com;admin.isp.netscape.com;aimexpress.aol.com;liveupdate.symantecliveupdate.com;liveupdate.symantec.com;service1.symantec.com;*.nai.com;*.networkassociates.com;*mcafee.com"
    Netscape
      Server = "http=127.0.0.1:5400"
      Bypass =
";*windowsupdate.microsoft.com;*windowsupdate.com;download.microsoft.com;codecs.microsoft.com;activex.microsoft.com;admin.isp.netscape.com;aimexpress.aol.com;liveupdate.symantecliveupdate.com;liveupdate.symantec.com;service1.symantec.com;*.nai.com;*.networkassociates.com;*mcafee.com"
    Local Area Network
      Server = "http=127.0.0.1:5400"
      Bypass =
";*windowsupdate.microsoft.com;*windowsupdate.com;download.microsoft.com;codecs.microsoft.com;activex.microsoft.com;admin.isp.netscape.com;aimexpress.aol.com;liveupdate.symantecliveupdate.com;liveupdate.symantec.com;service1.symantec.com;*.nai.com;*.networkassociates.com;*mcafee.com"
  Listening TCP Ports
    ANY:135
    ANY:1039
    ANY:1110
    ANY:1125
    ANY:1597
    ANY:1605
    ANY:1608
    ANY:1610
    ANY:5000
    127.0.0.1:25
    127.0.0.1:110
    127.0.0.1:1028
    127.0.0.1:1038
    127.0.0.1:1609
    127.0.0.1:5400
Complete.

Registry Information:
  Current User - SlipStream
    RSH = "webaccelerator-east-1.isp.netscape.com"
    RSIP = "64.12.125.21"
    PEL = ""
    RSP = "7000"
    HTTPLP = "5400"
    P3LP = "110"
    SMTPLP = "25"
    DBS = "4096"
    IQ = "3"
    UIEPE = "0"
    SAOT = "0"
    EM_On = "1"
    SEC_On = "1"
    SAM = "1"
    SLM = "0"
    DAMU = "0"
    WN = "Netscape Web Accelerator"
    ESS = "1"
    SG = "BEEFFEED000000030002001300000000"
    CTT = "0"
    CTTU = "http://"
    PUM = "0"
    PUWL = "isp.netscape.com;mcafee.com;windowsupdate.microsoft.com;"
    VC = "3.0.65"
    VSGA = "3"
    VSGI = "0"
    VSBN = "65"
    EM_En = "1"
    SEC_En = "0"
    PUP_En = "1"
    DIAG_En = "1"
    CONNT_En = "1"
  Wise Solutions
  Popup Blocker
    Registered
  Internet Settings
    Default browser
      C:\PROGRA~1\INTERN~1\iexplore.exe
      6.00.2800.1106
    User Agent = "Mozilla/4.0 (compatible; MSIE 6.0; Win32)"
    Proxy Enable = 1
    Proxy Server = "http=127.0.0.1:5400"
    Enable Http 1.1 = 1
    Proxy Http 1.1 = 0
    Max Connections = 8
    Max Connections 1.0 = 16
  Network Settings
Complete.

LSP Information:
  Winsock 32-bit Catalog:
  =======================
  1074 - SlipStream LSP over [MS.w95.spi.tcp]
  1075 - SlipStream LSP over [MS.w95.spi.udp]
  1076 - SlipStream LSP over [MS.w95.spi.raw]
  1077 - SlipStream LSP over [MS.w95.spi.rsvptcp]
  1078 - SlipStream LSP over [MS.w95.spi.rsvpudp]
  1019 - MS.w95.spi.tcp
  1020 - MS.w95.spi.udp
  1021 - MS.w95.spi.raw
  1022 - MS.w95.spi.rsvptcp
  1023 - MS.w95.spi.rsvpudp
  1024 - IrDA
  1073 - SlipStream LSP
Complete.

Branding Information:
  $COMPANY$ = "Netscape"
  $APP$ = "Netscape Web Accelerator"
  $APPSHORT$ = "Netscape Web Accelerator"
  $SERVICE$ = "Netscape Internet Service"
  $EMAIL$ = "Netscape Email Accelerator"
  $LOGIN$ = "Enter your Netscape screenname/password."
  $ISP$ = "ISP"
  $CUSTSERV$ = "Netscape Member Services"
Complete.

Process Information:
  Modules
    rnr20.dll       	4.90.3000
    rsvpsp.dll      	4.90.2464.1
    rapilib.dll     	4.90.2464.1
    sliplsp.dll     	4.90.2464.1
    sensapi.dll     	5.50.4807.2300
    sdicore.dll     	5.50.4807.2300
    nsaccel.exe     	1, 0, 0, 16
    version.dll     	4.90.3000
    iphlpapi.dll    	4.90.3000.2
    msafd.dll       	4.90.3000
    dhcpcsvc.dll    	4.90.3000
    icmp.dll        	5.00.1454.1
    ntdll.dll       	4.90.3000
    shell32.dll     	5.50.4134.100
    comctl32.dll    	5.81
    rasapi32.dll    	4.90.3000
    wsock32.dll     	4.90.3000
    mswsock.dll     	4.90.3000
    ws2_32.dll      	4.90.3000
    ws2help.dll     	4.90.3000
    secur32.dll     	4.90.3000
    svrapi.dll      	4.90.3000
    msnet32.dll     	4.90.3000
    mspwl32.dll     	4.90.3000
    tapi32.dll      	4.90.3000
    netapi32.dll    	4.90.3000
    netbios.dll     	4.90.3000
    mpr.dll         	4.90.3000
    wininet.dll     	6.00.2800.1485
    shlwapi.dll     	6.00.2800.1612 (xpsp2.041207-1145)
    oleaut32.dll    	2.40.4515
    ole32.dll       	4.71.3328
    crypt32.dll     	5.131.2133.6
    rpcrt4.dll      	4.71.3335
    msasn1.dll      	4.4.3420
    user32.dll      	4.90.3000
    gdi32.dll       	4.90.3000
    msvcrt.dll      	6.10.8637.0
    advapi32.dll    	4.90.3000
    kernel32.dll    	4.90.3000
Complete.

Diagnostic Tests:
  Test 1 - DNS Test
    Resolved: www.cnn.com
    Resolved: www.yahoo.com
    Resolved: www.google.com
    Resolved: webaccelerator-east-1.isp.netscape.com
  Test 2 - Server Proxy Test
    Connected to server
  Test 3 - Direct Connect
    Connected directly
    Direct connection speed = 62.58 Kbps
  Test 4 - Proxy Connect
    Connected to accelerated client proxy
    Accelerated connection speed = 219.53 Kbps
  Test 5 - Features Enabled
    Acceleration: High
    Image Quality: Very Good
    Email: On
    Popup Blocker: Enabled
Complete.

Comment 1

[Daniel Brooks [:db48x]]

This would be a problem with Netscape Web Accelerator, not Firefox, so this is
the wrong place to file a bug. Check the documentation that comes with the
product to see where you can ask about the problem.