Closed Bug 286039 Opened 20 years ago Closed 20 years ago

Startup fails after first time Firefox is closed

Categories

(Firefox :: General, defect)

x86
Windows XP
defect
Not set
trivial

Tracking

()

RESOLVED DUPLICATE of bug 283680

People

(Reporter: alan.escreet, Assigned: bugzilla)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.6) Gecko/20050226 Firefox/1.0.1
Build Identifier: Firefox/1.0.1

After freshly installing Firefox 1.0.1, the program can be executed normally.

Once closed (computer shutdown not required), Firefox does not start up again.
Instead the following message is displayed:
"The program must close to allow a previous installation attempt to complete.
Please restart."
It does not matter if the computer is restarted, this message always appears and
the only method I have found to circumvent this is to re-install version 1.0.1.

I had previously only one plugin installed (no themes or anything else) - the
non-recommended Tabbrowser Extensions. Since this is known to be buggy (though I
have not experienced any problems with it), I uninstalled the extension and
tried installing Firefox 1.0.1 again. The problem persists even with a 'naked'
Firefox.

Reproducible: Always

Steps to Reproduce:
1. Install Firefox 1.0.1
2. Close Firefox
3. Start Firefox

Actual Results:  
Message displayed:
"The program must close to allow a previous installation attempt to complete.
Please restart."
Firefox does not start.

Expected Results:  
Firefox starts.
Tried executing Firefox (safe mode) instead and this worked.
I then discovered that I had two parallel installations of Firefox on the
machine and the start menu shortcut pointed to the old version (1.0), which of
course was superceded when I installed 1.0.1. Executing the correct installation
did not have any problem.

Changed bug severity to trivial - the error message is correct, but would be
nice to give a hint that the Firefox version that was attempted to be executed
is not the current version with repect to the latest installed version.
Severity: critical → trivial
The solution is to delete the xpicleanup.dat file in your Firefox program dir.

*** This bug has been marked as a duplicate of 283680 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
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