User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) Build Identifier: Running Windows 2000 Server SP 4 with McAfee A/V client 8.0i controlled by ePO server and IIS 5.1. Downloaded ActivePerl 184.108.40.2068 and MySQL 4.1.10a. Both installed just fine. All configuration changes were made according the Bugzilla installation instructions provided online. Tried to run checksetup.pl in step 2.2.3 and received the following error: --------------------------- Precompiling templates ... DBI connect(';localhost;3306','bugs',...) failed: Client does not support authentication protocol requested by server; consider upgrading MySQL client at D:\bugzillafiles\checksetup.pl line 1460 Can't connect to the mysql database. Is the database installed and up and running? Do you have the correct username and password selected in localconfig? --------------------------- As I said, I've already followed all of the instructions in the instructions provided for installation. I'm not running Apache, but that shouldn't make a difference, because I haven't reached the web server config step yet. Reproducible: Always Steps to Reproduce: 1. Followed instructions for Bugzilla installation. 2. Skipped section 220.127.116.11 "Permit attachments table to grow beyond 4GB" 3. Attempted run of checksetup.pl in section 2.2.3 and received error Actual Results: Script fails and returns to command promt. Expected Results: Should connect to MySQL database and finish installation. Any help available would be appreciated. Thanks! Stephen Klein firstname.lastname@example.org
That sounds like either a bug in the ActiveState DBI or a problem with the MySQL client libraries that you have installed. On Linux, I'd say that you didn't compile your DBI against the correct version of MySQL.
this is covered in the docs -- troubleshooting (appendex B), number 11. http://www.bugzilla.org/docs/2.18/html/trbl-passwd-encryption.html
Status: UNCONFIRMED → RESOLVED
Last Resolved: 14 years ago
Resolution: --- → INVALID
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