286868 - Won't close with IBM ActiveThink Active Desktop Theme

Status: RESOLVED EXPIRED

(Thunderbird :: Mail Window Front End, defect)

Description

[Jason Honaker]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050225 Firefox/1.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050225 Firefox/1.0.1

I have an IBM ThinkCentre with a version of IBM's ActiveThink deskop theme.  It
displays the calendar, hard drive usage, and new e-mail notification.  With
Outlook Express, a special graphic is displayed on the desktop when new mail
arrives.  This feature doesn't work with Thunderbird, and causes a component of
the ActiveThink theme to crash--not allowing Thunderbird to exit.  Tunderbird
will function if it is not marked as the default e-mail program.  If deselected,
Thunderbird will open and close properly.  However, once it is marked as the
default e-mail program, it will start the symptoms listed above.  Once it is
running at the same time as ActiveThink, Thunderbird cannot be shut down
(through File->exit, the X button, nor the Windows Task Manager).  Once another
Theme is chosen, Tunderbird can be used as the default e-mail client and will
close down properly.  Also, if ActiveThink is the current theme, and Thunderbird
is the default e-mail client, Thunderbird starts up every time windows starts
and will not close.

Reproducible: Always

Steps to Reproduce:
1.Right-click on desktop, chose preferences.
2.Go to Themes, select ActiveThink; hit apply.
3.Open Thunderbird and if asked to make it the default e-mail application,
choose yes.
4. Attempt to close Thunderbird, it will not close.
5. Attempt to click X button, it will close, and hourglass appears in place of
the mouse cursor, and Thunderbird opens back up.
6. Go into Tools, Options, uncheck the box that makes Thunderbird default; hit ok.
7. Go to File, exit, Tunderbird will exit.
8. Reverse above steps and choose Windows XP theme; repeat step 3, then 4, and
Tunderbird will close/open normally. 

Actual Results:  
Thunderbird will run constantly with ActiveThink theme, but will run how it
should if ActiveThink is not on.

Expected Results:  
Thunderbird should close regardless if using ActiveThink or other Active desktop
themes.

This error may be unrelated, but is in my event log:

Faulting application svchost.exe, version 0.0.0.0, faulting module unknown,
version 0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

---

The Windows Security Center Service has started.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

----


wuauclt (3496) The database engine 5.01.2600.2180 started.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

----

wuaueng.dll (3496) SUS20ClientDataStore: The database engine started a new
instance (0).

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

----

wuaueng.dll (3496) SUS20ClientDataStore: The database engine stopped the
instance (0).

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

---

wuauclt (3496) The database engine stopped.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

---

The Aspi32 service failed to start due to the following error: 
The system cannot find the file specified. 

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Comment 1

[Jason Honaker]

Bug must not have been in Thunderbird; I had made a copy of the Theme, and when
I changed it to a modified version of the Theme, Thunderbird nolonger
misbehaves.  Somehow the theme must have gotten corrupted and held Thunderbird open.

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.