287056 - IMAP problems on GMX server: naming of folders and search function

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[Wolfgang Sailer]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050223 Firefox/1.0.1
Build Identifier: version 1.0 (20041206)

Dear all!

I have a problem with IMAP on the German ISP "GMX" (www.gmx.net), very much the
same as the ones reported here. I use Mozilla Thunderbird version 1.0 (20041206)
on Windows XP SP2 prof. de.

I have 2 problems:
1) naming mailboxes
2) searching mailfolders

ad 1)
GMX seems to allow only mailboxes named "Aaaaa" i.e. starting with a capital
letter then only lower case letters and spaces allowed. I.e. "Old mails" would
be a valid name whereas "old Mails" would be not. If I create a mailfolder "old
Mails" TB displays it on the IMAP account as regular folder, called "old Mails".
However, if I try to open the mailfodler, i get an error message from TB:
---
ALERT: The command did not succeed. The mail server responded: SELECT No such
mailbox - "Old mail"
--- 
remarkably, I told TB to open the mailbox "Old mail" where instead it tried to
open "old Mail".

Then I restart TB again, and it liste 2 mailboxes, one called "Old mail" and the
other "old Mail". I can use the folder "Old mail" perfectly well, the problems
with the mailfolder "old Mail" are still as described above. When I log in to
the webmail service of GMX there is only one folder, "Old mails".

If I try to delete the mailfolder "old Mail" TB does indeed delete it, but
deletes the folder "Old mail" at the very same time, including its contents!!
VERY DISAPPOINTING BEHAVIOUR.

Q: Where is the problem here?
The GMX IMAP server also only permits the creation of a primary folder
hierarchy, i.e. I can only create folders with messages, but no subfolders.


ad 2)
The "search messages" function does not work with the GMX ISP.
If I search for a message, I get the error message from TB:
---
ALERT: The current command did not succeed: The mail server responded: SEARCH
Cannot search the criteria - unsupported argument: HEADER SUBJECT "test".
--- 

again, Q: Where is the problem?


I can use other IMAP accounts from other ISPs perfectly well, folder naming and
search function and all the rest.

Reproducible: Always

Steps to Reproduce:
1. get an IMAP account on GMX (www.gmx.net)
2. get a "Promail" account and create a IMAP account in TB
3. create folders in TB with "wrong" naming conventions

Actual Results:  
duplicate folder names show up in the folder pane in TB, 2 folders are deleted
at once.

Expected Results:  
only the folder that I created should show up, only the folder that I deleted
should be deleted

Comment 1

[Wolfgang Sailer]

I found 2 other bugs concerning similar problems:
Thunderbird 269355, https://bugzilla.mozilla.org/show_bug.cgi?id=269355
Seamonkey   232409, https://bugzilla.mozilla.org/show_bug.cgi?id=232409

Sorry if I cause double reporting of the same thing! But I feel this bug report
of the folder-naming-problem has not been mentioned before, so it is new.

Comment 2

[Wolfgang Sailer]

Problem number 2) the searching of mailboxes seems fixed now.
With TB version 1.0.2 (20050317) the problem existed about 1 week ago, but now
with the same version of TB the problem has gone away. It seems to me that the
German ISP GMX did something to the server.

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.