287074 - Authentication Exchange Failed

Status: RESOLVED DUPLICATE of bug 284799

(Thunderbird :: General, defect)

Description

[Jerry Abbott]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla Thunderbird 1.0 (Windows/20041206)

I have a site hosted at Interland.net. When trying to check the email for any
email address created on my domain, I recieve an error stating, "Sending of
password did not succeed. The mail server <server name> responded:
Authentication Exchange Failed."

Reproducible: Always

Steps to Reproduce:
1. Add account to Thunderbird
2. Click "Get Mail" for the new account
3. Provide a password when prompted

Actual Results:  
An error is returned stating "Sending of password did not succeed. The mail
server <server name> responded: Authentication Exchange Failed." This problem
happens with Secure Authentication enabled or disabled. SSL is not supported on
the server, so SSL is not a concern.

Expected Results:  
After sending the password, mail should have been downloaded.

The /exact/ same settings (including user name format) work in Mozilla Suite
1.7.5. Mozilla 1.8 beta yeilds the same error message given above. This same
problem happens in Thunderbird on other machines as well, however does work in
Mozilla Suite. There seems to be some change in Thunderbird's authentication
method which does not work well with the POP server for my web host.

Comment 1

[Matthias Versen [:Matti]]

Pleqase provide a pop3 log(2 logs, one working and one failing would be the best:
http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html
(and attach it via the "create new attachemtn" link in this bug)

Comment 2

[Jerry Abbott]

Attachment: Failure Log from Thunderbird 1.0

This is the failure log from Thunderbird.

Comment 3

[Jerry Abbott]

Attachment: Success log from Mozilla 1.7.5 Suite

This is the success log from Mozilla Suite

Comment 4

[Matthias Versen [:Matti]]

Thanks for the logs !
This seems to be a dupe of bug 284799, both servers are "IPswitch"

*** This bug has been marked as a duplicate of 284799 ***