Closed Bug 287365 Opened 20 years ago Closed 20 years ago

Crash on launch

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Platform:
x86
Windows 98
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 285470

People

(Reporter: allmatters, Assigned: mscott)

Details

(Keywords: crash) 

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Hotbar 4.2.14.0)
Build Identifier: Thunderbird1.0.2

Everything fine until I installed Microsoft's latest security patches. Now 
Thunderbird crashes on launch or after one or two email checks. Have tried 
uninstalling and re-installing five times. Problem persists.

Reproducible: Always

Steps to Reproduce:
1.Double click on Thunderbird desktop icon
2.Won't launch - fatal exception blue screen appears almost every time.

Actual Results:  
3.Windows freezes up and computer has to be shut down manually.


Expected Results:  
Launch and work normally
can you post a talkback id?
Keywords: crash
A "blue screen of death" means the computer is too far gone for talkback to run.

*** This bug has been marked as a duplicate of 285470 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
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