Closed Bug 287422 Opened 20 years ago Closed 18 years ago

webpage reliably crashes the browser

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Linux
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: florin, Unassigned)

References

(
URL
)

Details

(Keywords: crash, Whiteboard: CLOSEME - 4/15)

User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.6) Gecko/20050302 Firefox/1.0.1 Fedora/1.0.1-1.3.2 Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.6) Gecko/20050302 Firefox/1.0.1 Fedora/1.0.1-1.3.2 Go to the webpage indicated above. You do not need to create an account on their website to trigger the bug. Try to get an insurance quote for 2 people and 2 vehicles. See steps below. Reproducible: Always Steps to Reproduce: 1. Select state (California). Don't have to click Go, the browser will jump automatically to the next page 2. Getting started - answer No to all questions except last one ("3 or more years") then click Continue 3. 2 drivers, 2 vehicles quoted, 2 vehicles in household, answer No to the next 3 questions, then enter some CA address. Continue 4. Address where principally garaged? Yes 5. Drivers: male/female, in their 30s, married, both required to show proof of financial responsibility, one with 4 years experience, other with 1 year, (same for written proof of history), no recent accidents. Continue 6. Not good students, not attending school over 100 miles, the less experienced driver has more than 18 months USA/Canada and more than 3 years regardless of country. Continue 7. The vehicles screen. This is where it crashes. Sometimes it crashes right off the bat, sometimes after some fiddling. But i can never get past this page. Actual Results: Firefox dies. Expected Results: not die, duh Konqueror-3.3.1 does not crash, but does not work either (the pull-down menus on the Vehicles screen are empty). Firefox plugins: Java(TM) Plug-in 1.4.2_06-b03 File name: libjavaplugin_oji.so Java(TM) Plug-in 1.4.2_06 MIME Type Description Suffixes Enabled application/x-java-vm Java Yes application/x-java-applet Java Yes application/x-java-applet;version=1.1 Java Yes application/x-java-applet;version=1.1.1 Java Yes application/x-java-applet;version=1.1.2 Java Yes application/x-java-applet;version=1.1.3 Java Yes application/x-java-applet;version=1.2 Java Yes application/x-java-applet;version=1.2.1 Java Yes application/x-java-applet;version=1.2.2 Java Yes application/x-java-applet;version=1.3 Java Yes application/x-java-applet;version=1.3.1 Java Yes application/x-java-applet;version=1.4 Java Yes application/x-java-applet;version=1.4.1 Java Yes application/x-java-applet;version=1.4.2 Java Yes application/x-java-applet;jpi-version=1.4.2_06 Java Yes application/x-java-bean Java Yes application/x-java-bean;version=1.1 Java Yes application/x-java-bean;version=1.1.1 Java Yes application/x-java-bean;version=1.1.2 Java Yes application/x-java-bean;version=1.1.3 Java Yes application/x-java-bean;version=1.2 Java Yes application/x-java-bean;version=1.2.1 Java Yes application/x-java-bean;version=1.2.2 Java Yes application/x-java-bean;version=1.3 Java Yes application/x-java-bean;version=1.3.1 Java Yes application/x-java-bean;version=1.4 Java Yes application/x-java-bean;version=1.4.1 Java Yes application/x-java-bean;version=1.4.2 Java Yes application/x-java-bean;jpi-version=1.4.2_06 Java Yes Helix DNA Plugin: RealPlayer G2 Plug-In Compatible File name: nphelix.so Helix DNA Plugin: RealPlayer G2 Plug-In Compatible version 0.4.0.545 built with gcc 3.4.2 on Mar 3 2005 MIME Type Description Suffixes Enabled audio/x-pn-realaudio-plugin RealPlayer Plugin Metafile rpm Yes Totem Mozilla Plugin File name: libtotem_mozilla.so The Totem plugin handles video and audio streams. MIME Type Description Suffixes Enabled video/quicktime QuickTime video mov Yes application/x-mplayer2 Window Media Plugin Yes Default Plugin File name: libnullplugin.so The default plugin handles plugin data for mimetypes and extensions that are not specified and facilitates downloading of new plugins. MIME Type Description Suffixes Enabled * All types .* No Shockwave Flash File name: libflashplayer.so Shockwave Flash 7.0 r25 MIME Type Description Suffixes Enabled application/x-shockwave-flash Shockwave Flash swf Yes application/futuresplash FutureSplash Player spl Yes
info@statefarm.com have been notified of the problem and were given the URL of this bug report
Florin Andrei: Could you reproduce this crash with build from Mozilla.org? Could you provide Talkback incident ID in such case?
Severity: normal → critical
Keywords: crash
Blocks: 211213
No crash but hang with Moz1.8b1 (Linux) trying to open this page...
Assignee: bross2 → nobody
This form has changed a bit. Florin, are you still able to reproduce the crash? Can you please install talkback and provide a talkback ID? http://kb.mozillazine.org/Talkback Xanthor, are you still able to reproduce the hang?
Whiteboard: CLOSEME - 4/15
No more hang (Sm trunk), but since the page has changed it proves nothing...
I'm going to close this bug as "works for me" since the form has changed. If you see the hang or crash again, please file a new bug with details.
Status: UNCONFIRMED → RESOLVED
Closed: 18 years ago
Resolution: --- → WORKSFORME
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