287422 - webpage reliably crashes the browser

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Florin Andrei]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.6) Gecko/20050302 Firefox/1.0.1 Fedora/1.0.1-1.3.2
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.6) Gecko/20050302 Firefox/1.0.1 Fedora/1.0.1-1.3.2

Go to the webpage indicated above. You do not need to create an account on their
website to trigger the bug. Try to get an insurance quote for 2 people and 2
vehicles.
See steps below.

Reproducible: Always

Steps to Reproduce:
1. Select state (California). Don't have to click Go, the browser will jump
automatically to the next page
2. Getting started - answer No to all questions except last one ("3 or more
years") then click Continue
3. 2 drivers, 2 vehicles quoted, 2 vehicles in household, answer No to the next
3 questions, then enter some CA address. Continue
4. Address where principally garaged? Yes
5. Drivers: male/female, in their 30s, married, both required to show proof of
financial responsibility, one with 4 years experience, other with 1 year, (same
for written proof of history), no recent accidents. Continue
6. Not good students, not attending school over 100 miles, the less experienced
driver has more than 18 months USA/Canada and more than 3 years regardless of
country. Continue
7. The vehicles screen. This is where it crashes. Sometimes it crashes right off
the bat, sometimes after some fiddling. But i can never get past this page.
Actual Results:  
Firefox dies.

Expected Results:  
not die, duh

Konqueror-3.3.1 does not crash, but does not work either (the pull-down menus on
the Vehicles screen are empty).

Firefox plugins:

Java(TM) Plug-in 1.4.2_06-b03

    File name: libjavaplugin_oji.so
    Java(TM) Plug-in 1.4.2_06

MIME Type 	Description 	Suffixes 	Enabled
application/x-java-vm 	Java 		Yes
application/x-java-applet 	Java 		Yes
application/x-java-applet;version=1.1 	Java 		Yes
application/x-java-applet;version=1.1.1 	Java 		Yes
application/x-java-applet;version=1.1.2 	Java 		Yes
application/x-java-applet;version=1.1.3 	Java 		Yes
application/x-java-applet;version=1.2 	Java 		Yes
application/x-java-applet;version=1.2.1 	Java 		Yes
application/x-java-applet;version=1.2.2 	Java 		Yes
application/x-java-applet;version=1.3 	Java 		Yes
application/x-java-applet;version=1.3.1 	Java 		Yes
application/x-java-applet;version=1.4 	Java 		Yes
application/x-java-applet;version=1.4.1 	Java 		Yes
application/x-java-applet;version=1.4.2 	Java 		Yes
application/x-java-applet;jpi-version=1.4.2_06 	Java 		Yes
application/x-java-bean 	Java 		Yes
application/x-java-bean;version=1.1 	Java 		Yes
application/x-java-bean;version=1.1.1 	Java 		Yes
application/x-java-bean;version=1.1.2 	Java 		Yes
application/x-java-bean;version=1.1.3 	Java 		Yes
application/x-java-bean;version=1.2 	Java 		Yes
application/x-java-bean;version=1.2.1 	Java 		Yes
application/x-java-bean;version=1.2.2 	Java 		Yes
application/x-java-bean;version=1.3 	Java 		Yes
application/x-java-bean;version=1.3.1 	Java 		Yes
application/x-java-bean;version=1.4 	Java 		Yes
application/x-java-bean;version=1.4.1 	Java 		Yes
application/x-java-bean;version=1.4.2 	Java 		Yes
application/x-java-bean;jpi-version=1.4.2_06 	Java 		Yes
Helix DNA Plugin: RealPlayer G2 Plug-In Compatible

    File name: nphelix.so
    Helix DNA Plugin: RealPlayer G2 Plug-In Compatible version 0.4.0.545 built
with gcc 3.4.2 on Mar 3 2005

MIME Type 	Description 	Suffixes 	Enabled
audio/x-pn-realaudio-plugin 	RealPlayer Plugin Metafile 	rpm 	Yes
Totem Mozilla Plugin

    File name: libtotem_mozilla.so
    The Totem plugin handles video and audio streams.

MIME Type 	Description 	Suffixes 	Enabled
video/quicktime 	QuickTime video 	mov 	Yes
application/x-mplayer2 	Window Media Plugin 		Yes
Default Plugin

    File name: libnullplugin.so
    The default plugin handles plugin data for mimetypes and extensions that are
not specified and facilitates downloading of new plugins.

MIME Type 	Description 	Suffixes 	Enabled
* 	All types 	.* 	No
Shockwave Flash

    File name: libflashplayer.so
    Shockwave Flash 7.0 r25

MIME Type 	Description 	Suffixes 	Enabled
application/x-shockwave-flash 	Shockwave Flash 	swf 	Yes
application/futuresplash 	FutureSplash Player 	spl 	Yes

Comment 1

[Florin Andrei]

[e-mail] have been notified of the problem and were given the URL of
this bug report

Comment 2

[Adam Hauner]

Florin Andrei: Could you reproduce this crash with build from Mozilla.org? Could
you provide Talkback incident ID in such case?

Comment 3

[Xanthor Sccas]

No crash but hang with Moz1.8b1 (Linux) trying to open this page...

Comment 4

[Samuel Sidler (old account; do not CC)]

This form has changed a bit. Florin, are you still able to reproduce the crash?  Can you please install talkback and provide a talkback ID?

http://kb.mozillazine.org/Talkback

Xanthor, are you still able to reproduce the hang?

Comment 5

[Xanthor Sccas]

No more hang (Sm trunk), but since the page has changed it proves nothing...

Comment 6

[Samuel Sidler (old account; do not CC)]

I'm going to close this bug as "works for me" since the form has changed. If you see the hang or crash again, please file a new bug with details.