287734 - Firefox 1.0.2 will not launch

Status: VERIFIED INVALID

(Firefox :: Installer, defect)

Description

[Stephen Johnson]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)
Build Identifier: 1.0.2

Upgraded to critical update 1.0.2 from 1.0.1 and now when I try to launch 
Firefox there is some disk activity but the application does not launch.

Reproducible: Didn't try

Steps to Reproduce:
1. Install Firefox 1.0.0
2. Upgrade to 1.0.1
3. Upgrade to 1.0.1

Actual Results:  
No Firefox window

Expected Results:  
Launched and displayed home page

I had noticed that some plugins didn't work in 1.0.1 (e.g. Adblock)

Comment 1

[Matthias Versen [:Matti]]

Did you try to run Firefox in the safemode ?

Comment 2

[Stephen Johnson]

(In reply to comment #1)
> Did you try to run Firefox in the safemode ?

Came in to work this morning and tried it. I got the same thing - lots of disk 
activity for 5-6 seconds then nothing.

Comment 3

[Tristor]

When you launch Firefox, and the disk activity happened, have you opened the
Task Manager to see if the process does indeed begin?  If the process is
running, but nothing appears, that could indicate it is either lagging due to
the amount of extensions you have installed, or for some other reason.  I don't
believe I have ever had it not start, but I have at one point had it take around
3 minutes to start.  The fact that disk activity happens indicates to me that
the process is being ran, but perhaps there is something either crashing it
before it can actually load all the way, or it is loading but not appearing.

Comment 4

[Stephen Johnson]

(In reply to comment #3)
> When you launch Firefox, and the disk activity happened, have you opened the
> Task Manager to see if the process does indeed begin? 

I haven't had task manager running while trying to launch Firefox but I have
looked afterwards and Firefox doesn't appear. FF definitely doesn't come up
after an extended period. I will see what happens in task manager during the
disk activity on Monday.

Comment 5

[Tristor]

Sounds like a plan, because I am unable to reproduce this.

Comment 6

[Stephen Johnson]

(In reply to comment #5)
> Sounds like a plan, because I am unable to reproduce this.

firefox.exe does not show up in the Applications pane of Task Manager, but it 
does appear in the Process pane as using 13,568 K of memory.

I don't know if it is connected but the first time Firefox is launched after a 
reboot, an entry for sysfader appears in the Application pane for a second or 
so. It doesn't happen on subsequent attempts.

Comment 7

[Stephen Johnson]

Update:

Tried removing Firefox using Control Panel...Add/Remove Programs, then 
reinstalling. Same result.

Tried removing Firefox, rebboting, then reinstalling. Same thing again.

The exact memory usage reported by Task Manager varies a little but is always 
close to 13 MB.

Comment 8

[Random Dude]

(In reply to comment #7)

I had this same problem and I uninstalled firefox 1.0.2 using add remove
programs and then installed in the same directory Program Files/Mozilla Firefox
and got the same results. I just recently created a new profile in
start->run->firefox.exe -profilemanager and it seems to be running alot better.

Ps. my problems were I could always open one instance of the browser however it
would be quite slow, but if I tried to open up another instance it would hang
forever even though I could see it trying in the task manager.

Comment 9

[Stephen Johnson]

> I just recently created a new profile in
> start->run->firefox.exe -profilemanager and it seems to be running alot better.
>

That did the trick - maybe the default profile was corrupted.

Thanks.

Stephen

Comment 10

[Asa Dotzler [:asa]]

without an understanding of what was corrupted in the first profile, this bug is
of no value. If you can compare your two profiles and determine which file or
files was causing the problem, please reopen this bug with that information. Thanks.