287781 - give up too early when accessing IMAP mailboxes through a slow connection

Status: RESOLVED EXPIRED

(Thunderbird :: General, enhancement)

Description

[zuxy.meng]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Build Identifier: 

I have nearly 1000 mails in a remote IMAP mailbox, but the bandwidth isn't so 
satisfying. When managing folder subscriptions, Thunderbird sometimes quietly 
times out, saying that there's no pre-exist folders; things become worse 
afterwhile: Thundermail almost always times out, insisting that there's no 
mail in a certain folder at all(unread 0/total 0) when actually there are 
hundreds! Outlook Express seems to allow for a somewhat longer timeout limit 
than Thunderbird; besides, OE prompts the user when a timeout happens, instead 
of giving up quietly.

Reproducible: Sometimes

Steps to Reproduce:
1.Add an IMAP account for a narrow-band mailbox
2.Right-click->Subscribe...
3.Click "Inbox" in the left panel

Actual Results:  
Initially, no folder in the subscrption window, no error message.
After tried many times, folders show up in the left panel, but no mail 
subjects in the upper-right panel, no error message.
After tried many times, mail subjects show up in upper-right panel, but no 
mail contents in the lower-right panel, no error message.

Expected Results:  
At least there should be an error message to tell the user about the timeout, 
or let the user decide whether to wait or to give up.

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 2

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.