288105 - Add Firefox and Thunderbird newsgroups to Support page

Status: RESOLVED INVALID

(www.mozilla.org :: General, defect)

Description

[Chris Ilias [:cilias]]

On secnews.netscape.com, the newsgroups netscape.mozilla.firebird and
netscape.mozilla.thunderbird have been around for a long time, and have been
used for user support. Because of the name change from Firebird to Firefox, I
didn't feel that listing them on the support page was appropriate.

Now, netscape.mozilla.firefox has been created.

The following newsgroups should be added:
snews://secnews.netscape.com/netscape.mozilla.firefox
snews://secnews.netscape.com/netscape.mozilla.thunderbird

Comment 1

[David Baron :dbaron: (⌚️UTC-4, no longer working on Mozilla)]

Do you mean netscape.*public*.mozilla.firefox, etc., or is there yet another
newsgroup hierarchy?

Comment 2

[Chris Ilias [:cilias]]

I don't mean the public hierarchy. The first set of groups, already listed on
the support page, are not propagated to usenet, which the public groups are. The
groups snews://secnews.netscape.com/netscape.mozilla.firefox, and
snews://secnews.netscape.com/netscape.mozilla.thunderbird are part of that first
set of groups.

Comment 3

[Chris Ilias [:cilias]]

Attachment: CVS using doctor tool

I've taken out the OS specific groups, to make it simple: 1 newsgroup per
product.

Comment 4

[Chris Ilias [:cilias]]

Attachment: Fixed name for Mozilla Suite.

I've made a small edit to the previous patch, changing the name of the suite
newsgroup label from "Mozilla Application Suite" to "Mozilla Application Suite
(Mozilla 1.x)" just to coincide with the product URL.

Comment 5

[Chris Ilias [:cilias]]

FWIW, if anyone is waiting for me to check this in, don't. I don't have a CVS
account.

Comment 6

[Wayne Mery (:wsmwk)]

Comment on attachment 179640 [details] [diff] [review]
Fixed name for Mozilla Suite.

set review

Comment 7

[fantasai]

Comment on attachment 179640 [details] [diff] [review]
Fixed name for Mozilla Suite.

Daniel, I think you'd be a more appropriate reviewer for this.

Comment 8

[Chris Ilias [:cilias]]

Is this worth checking in, now that a new server is eminent? I say no.

Comment 9

[Chris Ilias [:cilias]]

Comment on attachment 179640 [details] [diff] [review]
Fixed name for Mozilla Suite.

Clearly the patch is out of date.
May as well keep the bug open, for adding the new support groups, after the new server goes live.

Comment 10

[Chris Ilias [:cilias]]

Now that the new support groups are up, the entire paragraph under the "Newsgroups" heading needs to be changed. The Firefox and Thunderbird groups need to be added, and the Suite newsgroup link needs to change. We also need to put in links to mailing lists; and more.

As such "Add Firefox and Thunderbird newsgroups to Support page" just isn't the right bug to use. I'm marking this as INVALID, and I'm going to file a separate bug, that we can add to a meta bug for the websites changes resulting from the new newsgroup hierarchy.

Comment 11

[Chris Ilias [:cilias]]

Added bug 323578 [Update Moz.org support page to point to mozilla.support.* newsgroups].