Closed Bug 288108 Opened 20 years ago Closed 19 years ago

with windows update KB891711 mozilla crashes when trying to access a secure site

Categories

(SeaMonkey :: General, defect)

1.7 Branch
x86
Windows 98
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: da, Unassigned)

References

()

Details

(Keywords: crash)

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.6) Gecko/20050319
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.6) Gecko/20050319

went to a online banking website.  from that site clicked on a link that brings
you to the bank's secure site. when clicked mozilla crashes giving you the
traditional microsoft blue screen of death.

found out that if i disable kb891711.exe from startup using windows msconfig,
then mozilla does not crash.  kb891711 is a windows critical security update
that has been recently updated.

Reproducible: Always

Steps to Reproduce:
1.Leave kb891711.exe running at computer startup
2.start mozilla,  goto online banking site
3.click on secure site link, and mozilla crashes

Actual Results:  
windows crash
microsoft blue screen of death
a fatal exception at 06  0000:000081D2
Blue screen = Windows crash or I'm wrong?
Keywords: crash
Bug 285382  	Microsoft "update" KB891711 stops FireFox & Thunderbird from
running. Goes to a 'blue screen'
Bug 285470  	Thunderbird crashes after Installation of Win98SE patch KB891711
Depends on: 285382
(In reply to comment #1)
> Blue screen = Windows crash or I'm wrong?

yes blue screen = crash
Yep, but it isn't crash of Firefox, it is crash of Windows. The reason of crash
is Windows itself.

Read this article on TechWeb:
http://www.techweb.com/wire/security/159907205
Version: unspecified → 1.7 Branch
It's not Mozilla's fault. Please read bug 285382 comment 9 and reinstall the
update. Marking invalid.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
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