288380 - some new messages fail to show up

Status: RESOLVED EXPIRED

(Thunderbird :: Mail Window Front End, defect)

Description

[Michael A Nachbaur]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: version 1.0.2 (20050317)

We have thunderbird deployed on 16 workstations all of which access
their accounts using IMAP.  The server is Courier IMAP version 1.7 and
uses maildir++  We are running thunderbird ver 1.0.x on windows 2000 SP4
, XP SP2, and Mandrake Linux 10.1.  This issue occurs in all these platforms.

We are experiencing an intermittent problem with some email messages not
showing up in thunderbird.  If we check the account with outlook or
webmail (squirrelmail) we will see a new unread message.  If we check
with thunderbird, we will not see the new message.

What is strange is that once yet another message arrives, that one will
be visible but the "mystery message" still will not show up.  Often if
we just wait (sometimes a day or more) the message will suddenly show
up.  We have found that we can force it to show up by accessing the IMAP
account using outlook or webmail and marking the message as read, then
marking it as unread and then it will show up in thunderbird.

Reproducible: Couldn't Reproduce

Steps to Reproduce:
Unknown

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 2

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.