288479 - Cannot submit vote changes on Show Votes screen when more than ~260 bugs in vote list

Status: RESOLVED WORKSFORME

(Bugzilla :: Creating/Changing Bugs, defect)

Description

[David Blankinship]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322)
Build Identifier: Bugzilla/2.17.7

We use the vote feature to track the number of customers that have reported 
each bug.  We now have about 260 bugs (open and closed) that have been 
reported by at least 1 customer.  I have found that just recently we reached a 
situation in the list of bugs in the Show Votes screen that prevents me from 
change the number of votes for a given bug via the "Change My Votes" button on 
this screen.  That is, clicking "Change My Votes" does nothing.


Reproducible: Always

Comment 1

[Frédéric Buclin]

What do you mean by "clicking "Change My Votes" does nothing"? Do you get an
error? Is the page loaded again but without the new vote included? Or does
nothing happen at all (as if you didn't click the button)?

Comment 2

[David Blankinship]

What I am finding is that when I click the "Change My Votes" button it is as 
if the button was not clicked at all.  That is, there is no indication of any 
active process in the Windows icon in the upper right-hand corner of Internet 
Explorer.  Is it possible that it has maxed out the number of records that can 
be updated in the database at once (i.e., a 2^8=256 limitation)?

Comment 3

[Wayne Mery (:wsmwk)]

Are all the bug votes within a single product or across multiple products?  
If single, does it permit an addtional vote in a different product?
If multiple, what's the max bugs voted in a single product?

Comment 4

[David Blankinship]

The votes are across multiple products and the maximum number of votes in a 
single product is probably on the order of 500.

Comment 5

[Frédéric Buclin]

2.17 and its stable release 2.18 are no longer supported. Unless this behavior is still reproducible on Bugzilla 3.0, this bug is closed.