Closed
Bug 288774
Opened 20 years ago
Closed 20 years ago
sudden request to create new profile with loss of bookmarks and all add-ons and toolbars, and need to restore to earlier time to get them back
Categories
(Toolkit :: Startup and Profile System, defect)
Tracking
()
RESOLVED
INVALID
People
(Reporter: meredit, Assigned: benjamin)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2 Build Identifier: Firefox/1.0.2 Suddenly I was instructed to create a new profile for Firefox 1.0.2, and all my bookmarks, extra toolbars such as the Googlebar, and extensions were missing. I had to restore my Windows XP system to an earlier time in that day to restore my bookmarks. This had never happened before. If it happens again, is there a way to get at least my bookmarks back? Thanks. Reproducible: Didn't try Steps to Reproduce: 1. Unable to reproduce, thank goodness. 2. 3. Actual Results: n/a Expected Results: n/a none
Comment 1•20 years ago
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You were asked to create a new profile because your current profile was in use, likely because Firefox had failed to shutdown correctly. In most cases, pressing cancel on that dialog and rebooting your computer should fix the problem. If not, then you need to follow the steps at http://www.mozilla.org/support/firefox/profile to start the profile manager and select your old profile. People on IRC and in the forums would be glad to help you out if needed. See http://www.mozilla.org/support/firefox/ . I'm going to close this bug as INVALID, since there are already bugs opened on improving Firefox's behavior in such cases, like bug 239223 and bug 253950.
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → INVALID
Updated•16 years ago
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Product: Firefox → Toolkit
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Description
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